Virtual Bank Teller
3 months ago
Virtual Bank Teller
6-Month Contract-To-Hire
Hybrid – Cincinnati, OH (Mandatory on-site training for the first 9+ months)
Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeks
Work Schedule: Monday-Friday 11-8pm or Monday-Friday 9-6pm, with rotating Saturdays every 3rd week 8-5pm
Pay: $17/HR
Start Date: July 29th
Overview:
Our banking client is looking to hire a Virtual Banker within their Client First Center. This exciting and innovative opportunity involves engaging with customers through various support channels, including incoming ITM sessions and transactions. Video Bankers utilize interactive teller technology to provide customer transaction services, driving retention, adoption, and engagement through non-traditional channels. This is an emerging way for customers to do their banking and speak with a representative in real time – it could be a great way to make an impact and launch your career in a new, growing space
Responsibilities:
- Monitor technical issues and ensure efficient system utilization.
- Answer customer inquiries regarding bank products and services via ITM sessions.
- Stay updated on products, services, policies, and procedures.
- Resolve customer inquiries or issues related to any loan product offered
- Conduct customer account transactions and maintenance accurately.
- Strive for first-contact resolution of customer inquiries and transactions.
- Escalate requests requiring additional expertise as directed by department leadership.
- Resolve customer issues through account research and utilization of support materials.
Minimum Qualifications:
- High school diploma or GED.
- Strong communication skills in a face-to-face environment and comfort being on camera.
- Demonstrated ability in providing excellent customer service.
- Strong interpersonal, verbal, and written communication skills.
Preferred Qualifications:
- 1+ years of experience in a customer service environment.
- Working knowledge of database software such as Jack Henry Silverlake or Teller Now/Network Manager.
Remote Work Requirements:
- Meet minimum performance standards and complete work assignments.
- Maintain availability during designated business hours.
- Live within 60 miles from Pictoria location.
- Maintain a separate work environment within the home, free of distractions.
- Ensure high-speed internet service and ability to connect via wired ethernet cable.
- Availability for on-site training, technology outages, and supervisor-requested meetings.
- Adherence to the Bank’s data privacy, security, and confidentiality policies.
ABOUT EIGHT ELEVEN DBA CALCULATED HIRE:
At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.
For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
-
Virtual Bank Representative
1 month ago
Cincinnati, Ohio, United States Calculated Hire Full timeJob Title: Virtual Bank TellerWe are seeking a skilled Virtual Bank Teller to join our team at Calculated Hire. As a Virtual Bank Teller, you will be responsible for providing exceptional customer service to our clients through various support channels.Key Responsibilities:Monitor technical issues and ensure efficient system utilization.Answer customer...
-
Bank Teller
4 weeks ago
Cincinnati, Ohio, United States Park National Bank Full timeJob SummaryAs a Bank Teller at Park National Bank, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include serving customers, processing transactions, and promoting the bank's products and services. You will also be responsible for maintaining a professional reputation, adhering to bank procedures,...
-
Teller
4 days ago
Cincinnati, United States Fifth Third Bank Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Teller
53 minutes ago
Cincinnati, United States Fifth Third Bank Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Banking Professional
1 month ago
Cincinnati, Ohio, United States PNC Financial Services Group Full timeJob DescriptionPNC Financial Services Group is seeking a talented individual to join our team as a Teller. As a Teller, you will play a critical role in delivering exceptional customer service and providing a unique banking experience for our customers.Key Responsibilities:Deliver a personalized banking experience to customers, addressing their financial...
-
Customer Service Representative
3 weeks ago
Cincinnati, Ohio, United States Guardian Savings Bank Full timeWe are seeking a highly motivated and detail-oriented Banking Professional to join our team at Guardian Savings Bank. As a Bank Teller, you will be responsible for providing exceptional customer service and handling a variety of transactions and requests.Key Responsibilities:Operate a teller window and welcome customersProcess transactions and requests in a...
-
Accounting Manager
3 weeks ago
Cincinnati, Ohio, United States Virtual Full timeAccounting Manager Job SummaryVirtual is seeking an experienced Accounting Manager to join our team. The successful candidate will be responsible for providing accounting and financial oversight for federal and non-federal grants, as well as providing accounting support and review for various financial tasks.Key Responsibilities:Provide accounting and...
-
Customer Service Representative
4 months ago
Cincinnati, United States Calculated Hire Full timeCustomer Service Video Banker - Virtual Teller 6-Month Contract-To-Hire Hybrid – Cincinnati, OH (Mandatory on-site training for the first 9+ months) Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeks Work Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pm Pay: $17/HR Start Date: July 15th or 29th Overview: Our banking...
-
Customer Service Representative
3 months ago
Cincinnati, United States Calculated Hire Full timeCustomer Service Video Banker - Virtual Teller 6-Month Contract-To-Hire Hybrid Cincinnati, OH (Mandatory on-site training for the first 9+ months) Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeks Work Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pm Pay: $17/HR Start Date: July 15th or 29th Overview: Our banking...
-
Customer Service Representative
3 months ago
cincinnati, United States Calculated Hire Full timeCustomer Service Video Banker - Virtual Teller6-Month Contract-To-HireHybrid – Cincinnati, OH (Mandatory on-site training for the first 9+ months)Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeksWork Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pmPay: $17/HRStart Date: July 15th or 29thOverview:Our banking client...
-
Customer Service Representative
3 months ago
cincinnati, United States Calculated Hire Full timeCustomer Service Video Banker - Virtual Teller6-Month Contract-To-HireHybrid – Cincinnati, OH (Mandatory on-site training for the first 9+ months)Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeksWork Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pmPay: $17/HRStart Date: July 15th or 29thOverview:Our banking client...
-
Customer Service Representative
5 months ago
Cincinnati, United States Calculated Hire Full timeCustomer Service Video Banker - Virtual Teller6-Month Contract-To-HireHybrid – Cincinnati, OH (Mandatory on-site training for the first 9+ months)Training Schedule: Monday-Friday 8:00-5:00pm the first 3 weeksWork Schedule: Monday-Friday 11-8pm, with rotating Saturdays every 3rd week 8-5pmPay: $17/HRStart Date: July 15th or 29thOverview:Our banking client...
-
CSR/Teller - Mt. Washington - Full-Time
2 weeks ago
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
CSR / Teller - Compton Rd FC - Full Time
3 weeks ago
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer...
-
Float CSR
2 months ago
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Float CSR/Teller
2 days ago
Cincinnati, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible and accountable for...
-
Accounting Manager
2 weeks ago
Cincinnati, United States Virtual Full timeJOB DESCRIPTIONKEY AREAS OF RESPONSIBILITY: 1. Accounting Support and Review • Review weekly accounts payables runs • Review account balance reconciliations, journal entries, and audit workpapers. • Provide oversight and supervision for fixed assets, investments, bank reconciliations, allocations, and various receivables and payables. • Coordinate...
-
Float Personal Banker l
2 months ago
Cincinnati, United States Fifth Third Bank Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in...