Director of Quality

1 month ago

Chicago, United States The Sterling Choice Full time

Position Summary:


The Ops Food Safety and Quality (FSQ) Director will lead FSQ initiatives across five food manufacturing sites, setting and executing strategies that align with business objectives, ensuring high-quality standards, and advancing continuous improvement.


Duties and Responsibilities:

  • Serve on the FSQ Leadership Team, collaborating across departments to fulfill company goals.
  • Oversee and verify site safety and sanitation standards to comply with GFSI and regulatory requirements, consulting on Food Safety Plans and preventive controls.
  • Ensure strong sanitation and environmental programs are implemented to mitigate microbial risks.
  • Guide analytical and sensory programs to meet customer standards, integrating food safety and quality verification into the commercialization process.
  • Develop preventive strategies to reduce deviations and complaints by identifying risks, enhancing culture, and verifying compliance.
  • Conduct internal audits, manage corrective actions, and ensure preparedness for external audits and regulatory compliance.
  • Assist with plant audits and inspections as required by government agencies, customers, and third-party groups.
  • Mentor and support the development of team members, manage workload priorities, and oversee the department’s budget.
  • Lead quality culture initiatives, promoting safety-first, defect-free, and continuous improvement mindsets in collaboration with operations leadership.
  • Utilize HACCP, FSMA, GFSI, SPC, and food technology principles to identify improvement opportunities and guide strategic initiatives.
  • Cultivate strong relationships with customers and stakeholders, building Quality-to-Quality connections to ensure alignment.

Note: This role requires significant travel (up to 50%) for team development and site performance verification.


Competencies / Skills / Abilities:

  • Strong communication, organizational, and time management skills.
  • Ability to operate effectively in fast-paced, sometimes high-pressure environments.
  • Skilled in strategic planning and proficient with Microsoft Office Suite or equivalent.


Education and Experience:

  • Bachelor’s degree in a science-related field (Food Science, Food Technology, Food Safety, Microbiology, or equivalent).
  • 10+ years of experience in Food Safety and Quality, with multi-site responsibility preferred.
  • HACCP certification, SQF practitioner, and PCQI certification preferred.
  • Must have strong food manufacturing experience.

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