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Technical Writer
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Miramar, United States
Space Coast Credit Union
Full time
Job Description
Company: Space Coast Credit Union
Title: IT Tech Writer II
Duration: 6 month contract to hire
Location: Hybrid / on-site in Melbourne -OR- Miramar
Qualifications
- Bachelor's Degree in appropriate field of study or equivalent work experience required.
- 3-5 years of technical writing experience required. Technical Writer for an IT organization preferred.
Responsibilities
- Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online help, and knowledge articles.
- Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation.
- Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates.
- Disseminate technical information in easy-to-understand language for a non-technical audience.
- Write documentation for internal teams such as developers, network engineers, and IT technicians.
- Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production.
- Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
