Utility Billing Clerk

4 weeks ago


Omaha, United States PeopleService, Inc. Full time

Accepting applications for a detail-oriented and organized individual with exceptional customer service skills to work in our Utility Billing Department. Responsible for accurately processing and managing billing information, ensuring timely and accurate invoicing while maintaining customer records. 

Duties:

  • Process billing information and generate invoices using in-house billing software.
  • Verify the accuracy of billing data and resolve any discrepancies.
  • Conduct account reconciliations to ensure all payments are processed accurately.
  • Perform data entry tasks to input billing information into system.
  • Assist with account analysis and provide support in resolving billing issues with customers.
  • Collaborate with other departments to gather necessary information for billing purposes.
  • Utilize 10-key typing skills to efficiently enter numerical data.
  • Assist customers in person and via telephone to process customer payments.


Requirements:

  • High school diploma or equivalent.
  • Previous experience in a similar role preferred.
  • Proficiency in using accounting software for billing purposes.
  • Strong knowledge of customer account reconciliation processes.
  • Accurate data entry skills with high attention to detail.
  • Ability to analyze accounts and resolve billing discrepancies.
  • General accounting knowledge and experience with Microsoft Office is a plus.
  • Work hours require availability to customers during the hours of 8-4:30.

 



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