Field Services Engineer

1 month ago


San Antonio, United States GC Staffing Consultant Group Full time

Candidates are expected to apply knowledge of mechanics, electronics, optics, computers, and products to the installation, preventive maintenance and repair of Imaging Equipment: PET, PET/CT, CT, SPECT, and SPECT/CT. Candidate will cultivate superior customer relations to ensure contract stability and continued success. Servicing Imaging Equipment in a field-based, customer-facing role that primarily installs, services, maintains and modifies equipment at various customer sites. Equipment includes PET, PET/CT, CT and the Nuclear Medicine Modalities such as SPECT and SPECT/CT. Provide real-time and follow-up customer support, accurate resolutions; evaluate the customer issue, diagnose the problem, create a repair strategy then perform and verify the repair, include customer training, introducing the customer to basic features and function of the instrument and software. Respond to service issues in a timely manner and provide on-site response that correlates with the customer contract terms and demands.



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