VP, Executive Operations

About Matter HealthMatter Health is transforming primary care delivery for seniors living in affordable housing communities. We partner with property owners and payers to bring accessible, relationship-driven, value-based care directly into the places our patients call home. Our care teams provide in-home visits, chronic care management, behavioral health support, preventive care, and coordinated services that allow seniors to stay healthier, longer and experience healthcare that puts dignity, trust, and connection first.We are a mission-driven, fast-growing healthcare startup with operations in Tennessee and Georgia and active expansion into multiple new states. Our work is rooted in compassion, accountability, and a relentless focus on delivering high-quality care that meaningfully improves the lives of vulnerable populations.If you want to be part of a team building something that truly matters, we’d love to meet you.About the RoleMatter Health is seeking a VP, Executive Operations (Chief of Staff) to serve as a strategic partner to the President of the organization. This is a critical leadership role responsible for driving alignment, operational discipline, and execution of the company’s highest-priority initiatives.This leader will bring structure, clarity, and momentum to cross-functional work, ensuring that strategies and decisions translate into reliable execution across Clinical Operations, Market Operations, Growth, People, Finance, and Compliance.If you enjoy building, solving operational challenges, bringing teams together, and helping organizations scale responsibly, this is a rare opportunity to shape the trajectory of a high-growth healthcare company from the inside out.What You’ll DoPartner closely with the President to translate priorities into clear, actionable plans.Lead and manage cross-functional initiatives from planning through execution, including market expansion and operational readiness.Build alignment across clinical and non-clinical teams, ensuring clarity around timelines, ownership, workflows, and outcomes.Develop and maintain reporting tools and dashboards that track progress toward strategic and operational goals.Identify gaps, risks, and barriers to execution and proactively coordinate solutions across departments.Support President preparation for payer meetings and investor conversations.Strengthen communication flow across the organization through consistent updates, structure, and messaging.Serve as a trusted advisor and thought partner on both strategic decisions and day-to-day priorities.Who You AreA highly organized, execution-focused leader who can bring order to complexity.Someone who excels at influencing without authority and enjoys building relationships across teams.Comfortable in fast-paced, high-growth environments where structure and processes are still being built.A strong communicator who can distill information quickly and drive clarity.Collaborative, steady, and grounded, especially during change.Motivated by meaningful work that directly impacts the lives of underserved seniors.QualificationsBachelor’s degree required; advanced degree preferred (MBA, MHA, MPH).8–12+ years of experience in operations, strategy, consulting, or PMO leadership.Experience in care delivery, multi-site operations, or healthcare services strongly preferred.Proven track record leading cross-functional initiatives and driving execution.Strong analytical, communication, and problem-solving skills.Ability to manage multiple priorities while staying focused on long-term goals.Why You’ll Love Working at MatterA mission you can feel proud of.A collaborative, supportive culture where every team member is valued and heard.Meaningful work that blends purpose, complexity, and impact.Leadership that cares about people as much as performance.The opportunity to shape the future of a scaling healthcare organization during a defining period of growth.Competitive compensation, equity, and benefits.