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Commercial HVAC Service Coordinator,
5 days ago
Title: Commercial HVAC Service Coordinator
Location: Fully on site in San Leandro, CA
Salary: $33 - $37/ hour
Duration: Direct Hire
As a Commercial HVAC Service Coordinator, you will:
- Answer all incoming calls from clients
- Schedule technicians based on skills and abilities
- Confirm service calls and quoted repairs with our clients
- Coordinate with technicians using SAMPro dispatch board technology
- Maximize Service Technician utilization
- Act as a communication liaison between the Service Field Manager, Materials Handler/Driver, Service Technicians, the sales team, and our clients.
- Escalate issues to the proper contacts to ensure they are being addressed
- Acquire Purchase Orders for service calls and work with vendors
- Maintain accurate client files and work with Contracts Coordinator to ensure a seamless experience for our clients
- Keep all client records accurately updated in work order system
- Assist Payroll with time records if needed
To be successful in this role, you should have:
- Excellent organizational skills
- Self-starter who's not afraid to give direction when needed
- Professional attitude towards all clients, vendors, and employees
- The ability to collaborate and work in a dynamic team environment
- Solid communication skills, both written and verbal
- Proficiency in Microsoft Office, including Word, Excel, and Teams
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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