Front Desk Receptionist
1 week ago
Why You Want To Work Here:
Established as a community-focused organization, we are a medical and psychiatric provider dedicated to offering a wide range of services to adults aged 18 and older, addressing mental health and substance abuse challenges.
Job Overview:
The Medical Receptionist/Assistant role will support our clinic with both in-office and remote work. Key duties include patient check-ins, scheduling, calls, prior authorizations, payments, and insurance verifications. The ideal candidate is tech-savvy, dependable, and compassionate
Responsibilities of the Medical Receptionist/Assistant:
- Conduct follow-up calls and manage patient communications.
- Check-in patients and handle reception duties.
- Answer phones, return voicemails, and assist with inquiries.
- Manage medication messages and prior authorizations.
- Process payments and perform data entry tasks.
- Verify insurance and conduct eligibility checks.
- Schedule patients using the clinic's electronic medical records (EMR) system.
- Utilize and maintain proficiency with computers, smartphones, and related technology.
- Maintain a dependable, compassionate, and professional attitude when interacting with patients and colleagues.
Requirements of the Marketing and Membership Assistant:
- High School Degree minimum
- Strong organizational skills with the ability to work both independently and on a team
- Excellent verbal and written communication skills
- Customer service oriented
- Prior experience in a medical office is a plus and especially if they have prior experience with EMR systems, Insurance Verification and IV insertion.
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