Manager, OSP Operations

Position Description:

Lyte Fiber, LLC (“Lyte”) is seeking an accomplished and experienced telecommunications operations leader to fill the role of OSP Operations Manager. Lyte is a private equity backed fiber broadband start-up with ambitious plans to scale and expand its FTTH, SMB and MDU business lines across multiple regions. The OSP Operations Manager will be joining an experienced team that brings decades of fiber broadband, infrastructure and technology experience with a proven track record of building and growing highly successful businesses.

The OSP Operations Manager will oversee the construction, maintenance, and operations of Lyte Fiber’s fiber optic network infrastructure. This role includes recruiting, hiring, and training a team, to support the construction inspection to oversee third party contractors, in-house fiber splicing and locate resources. The OSP Operations Manager will be responsible for overseeing fiber construction projects in various locations simultaneously, requiring meticulous planning and coordination to ensure timelines and budgets are met. The manager should establish operational standards, damage prevention, and maintenance standards to ensure the Lyte Fiber network is well maintained and protected from unnecessary damage. Additionally, the manager will develop and implement an emergency restoration plan to ensure rapid response to service interruptions resulting from natural disaster or 3rd party damages. The ideal candidate will thrive in a fast-paced environment, dedicated to providing exceptional service to both the communities we serve and our rapidly growing customer base.

Duties and Responsibilities:

·       Achieve Lyte Fiber’s annual construction goals for passings built on time and on budget.

• Maintain high standards of quality across all projects, ensuring adherence to Lyte Fiber’s quality control measures and protocols, especially with multiple projects running concurrently.

·       Ensure construction units are placed, and as-built documentation is properly collected and provided to OSP engineering for input into the fiber management system.

• Manage relationships and coordinate efforts with third-party construction partners through clear communication and strong contractual agreements to ensure alignment with Lyte Fiber’s standards and project goals.
• Plan for adverse weather conditions and environmental factors that can impact construction timelines and maintenance efforts, requiring contingency planning and flexible scheduling.

·       Address resident concerns related to construction and maintenance, ensuring prompt follow-up and resolution.

·       Provide leadership and mentorship to both full-time employees and third-party contractors.

·       Balance and allocate resources, including personnel and equipment, across different projects and markets.

·       Manage project inspection activities to ensure Lyte Fiber’s safety and quality standards are maintained.

o  Coordinate the activities of construction inspectors to ensure project compliance with plans, specifications, and regulations.

o  Review and approve inspection reports, ensuring accuracy and completeness.

o  Manage inspection schedules and allocate resources effectively to meet project deadlines.

• Prevent damage to Lyte Fiber’s fiber optic network by:
• Understanding TX811’s ticketing notification standards and policies.
• Oversee the activities of utility locators who identify and mark underground utilities to prevent damage during construction projects.
• Implementing effective prevention and restoration protocols.
• Quickly addressing any incidents to minimize service disruptions.
• Oversee and manage fiber optic splicing projects to ensure timely and quality completion:
• Develop standard operating procedures for splicing activities and maintain inventory of splicing tools and materials.

o  Oversee fiber optic splicing projects, ensuring quality control and timely completion.

o  Conduct regular quality control inspections and audits of splicing work.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Minimum Qualifications:

·       BS/BA degree in construction management, electrical engineering or civil engineering or equivalent in a related field. 

·       5+ years of management experience in OSP construction, including leading teams in fiber optic construction and telecommunications.

·       Strong understanding of telecom engineering, budget management, project scheduling, and field operations.

·       Strong computer skills, with emphasis using Microsoft Word, Excel, Access, and Project

·       Proficiency in Microsoft Office Suite (Word, Excel, Access, Project) and experience with mapping, GIS, and CADD programs.

·       Ability to manage multiple projects simultaneously and adapt to changing priorities.

·       Excellent communication and leadership skills, with experience leading strategic initiatives.

Physical Demands and Work Environment

·       Prolonged periods of sitting at a desk and working on a computer.

·       Ability to carry and use tools and equipment.

·       Requisite ability to drive a motor vehicle.

·       Adequate ability to distinguish different colors of wire.

·       Ability to frequently bend, stoop, and crawl.

·       Occasionally sit, climb stairs, perform fine motor movements, and bend, twist, or laterally flex the back.

·       Frequently stand and walk, push/pull with arms, and grasp with hands.

·       Ability to work in small spaces (such as crawl spaces and attics) and tolerate typical residential and commercial work environments.

·       Ability to work outdoors and in extreme weather conditions as well as varying topographic, wet, and dry locations.

·       Will require travel as needed to meet with regional staff, customers, and for market visits.

·       May require working outside regular business hours to address urgent service delivery issues.

About Lyte Fiber

Founded in 2023 in Houston, Texas, Lyte Fiber is dedicated to providing the fastest and most reliable home and business fiber optic internet to communities across Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans passionate about offering a best-in-class customer experience, building a great workplace, and connecting Texas communities. As part of its commitment to each community it serves, Lyte pledges a 1 percent giveback to local charities and causes annually. For more information, visit www.lytefiber.com.

Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and sexual orientation), gender identity, national origin or ancestry, citizenship, ethnicity, genetic information, age, or protected veteran status and will not be discriminated against on the basis of physical or mental disability or any other characteristic protected by federal or Texas law.

• Applicants who believe they need an accommodation on account of a disability or sincerely held religious belief to perform the essential functions of the job they are applying for, should submit those requests to HR. Requests will be evaluated on a case-by-case basis and cannot be guaranteed.