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Network Engineer

3 months ago

San Antonio, United States Tekgence Inc Full time

Job Title: Network Engineer (Data Center Infrastructure)

Duration: 6 Months (till end of January and will look to possibly bring them on permanent if all goes well)

Location: San Antonio, TX


Job Duties/Responsibilities:

Support technology deployments, upgrades, refreshes, and decommissions (~ 75% of time will be spent on these duties)

Work with corporate network engineering team and other data center engineers to create detailed plans for technicians/analysts to execute regarding where and how to rack, stack, and cable equipment

Utilize DCIM (Data Center Information Management) software to document installation and connectivity plans

Create additional technical documentation/instructions as needed to support technician/analyst efforts

Assist with rack, stack, and cable efforts when needed

Perform initial configurations, assist with additional configurations, and wipe configurations when decommissioning network equipment

Install, test, validate, & document firmware updates

Support Incidents & Changes (~ 10% of time will be spent on these duties)

Act as point of escalation for technicians/analysts for network and connectivity issues

Available to receive calls when off shift every fifth week if issues arise

Work with 24x7 Operations staff to create and update incident records as needed

Create change records and assemble supporting information for planned changes

Update change documentation to accurately reflect change events, successes, and/or failures

Provide technical training for Lowe’s employees as identified by data center leadership (~ 10% of time will be spent on these duties)

Support general data center operations responsibilities (~ 5% of time will be spent on these duties)

Other duties as identified by data center leadership


Qualifications:

6 Years Experience supporting network infrastructure

4 Years Experience writing technical documentation or standard operating procedures related to IT technical support or deployment

4 Years Experience troubleshooting network issues (layer 1-3)

2 Years Experience as a network engineer

2 Years Experience working with network infrastructure in a data center

2 Years Experience working with structured cabling infrastructure

2 Years Experience in an IT role requiring interaction with senior management

2 Years Experience identifying rack, stack, cabling requirements


Certifications: VMware Certified Professional (VCP) or higher is preferred.