Retail Sales Manager

2 months ago


Charlotte, United States Paper Twist Full time

Paper Twist is seeking a Sales Manager with a minimum of three years retail experience to join our team. We are looking for individuals who are experienced in retail operations and create long-standing customer relationships. In this role, the manager will assist with buying, manage inventory and create merchandising stories for the shop.


At paper twist, we are a small team of independent professionals. To be successful in this role, we are seeking a self-motivated, deadline driven manager who has managed a retail sales schedule, enjoys motivating a team and managing store operations. We are an owner operated business and pride ourselves on phenomenal customer service and an energetic, happy environment for both our customers and employees. This position in based in Charlotte, NC and is an in-person position.

 

We are currently seeking qualified candidates with a passion for customer service, that will be a key member of our store management team. This role will guide the sales team to achieve the store’s goals, by providing a positive, customer service oriented shopping experience for our customers. This role will require a schedule that includes weekend hours and additional hours in fourth quarter. Our retail hours are Monday - Friday from 10-5 and Saturday 10-4.

 

• Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals. 

• Organized professional that can keep our daily work plan on track and is not deterred by the busy retail environment

• Provide a dynamic shopping experience by connecting with customers through meeting and anticipating their needs.

• Oversee customer special orders

• Create product and visual merchandising strategy 

• Day-to-day management of part-time team

• Responsible for staff schedule and to assign, opening and closing schedule for store 

• Monitor Inventory levels, ensure merchandise is re-stocked 

• Play a key role in our physical inventory process every 6 months



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