IT & Network Engineer

Location: Long Beach, California (Onsite)Hours: Full Time (Contract to Hire)The roleNapster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs.What you’ll doCollaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules.Combines core IT operations with hands-on support for live events and broadcast environments.Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems.Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms.Install, configure, and maintain hardware and software across onsite environments.Ensure network and endpoint security, including patching, access control, encryption, and monitoring.Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.).Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments.Maintain asset inventories and ensure timely provisioning of equipment.Develop and document IT processes, SOPs, and system configurations.Provide onsite hands-on support for escalated tickets and urgent operational issues.Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs.What you’ll bringBachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineeringStrong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred)Expertise with Windows, macOS, and cloud-based admin environmentsExperience managing identity management platforms (Okta, Azure AD, Google Workspace)Skilled in IT security best practices, endpoint protection, patching, MDM, and asset managementExperience supporting production, studio, or hardware-intensive teams a plusOutstanding attention to detailExcellent communication skills and ability to operate with urgency in a fast-paced environmentWe’ll be extra pumped if you haveExperience in tech, media, SaaS, gaming, or immersive environmentsAV/production network experience (NDI, Dante, broadcast systems)Experience with cloud networking (AWS, Azure, GCP)Certifications such as CCNA/CCNP, Network+, Security+, or equivalentExperience supporting hardware used in XR, AI, or 3D production workflowsOur CultureImpact: Play a crucial role in our growth journey.Culture: Join a vibrant team valuing creativity and collaboration.Growth: Thrive in a fast-paced, dynamic environment.Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.Ready to shape our future? Apply now and be part of something extraordinaryWe’re looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision — we’d love to hear from you At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.CCPA Notice for California Job Candidates: Please review our CCPA notice athttps://www.napster.ai/policy-docs/ccpa-notice-for-job-candidatesThe base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.