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Medical Receptionist

3 months ago


Tinton Falls, United States The Axel Group, LLC Full time

The Axel Group is on the lookout for a dynamic and compassionate Medical Receptionist to join our client’s pediatric practice in Tinton Falls, NJ


If you're passionate about making a difference in the lives of young patients and their families while working in a supportive and friendly environment, this is the perfect role for you.


Duties and responsibilities for this role typically include:

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims
  • Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
  • Taking vitals of patients as needed


Requirements:

  • Experience as a medical receptionist, preferably in a pediatric setting.
  • Background in customer service, particularly dealing with families and children.
  • Excellent verbal and written communication skills to interact with patients, parents, and healthcare professionals.
  • Ability to manage multiple tasks and maintain an organized workspace.