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Medical Receptionist
3 months ago
The Axel Group is on the lookout for a dynamic and compassionate Medical Receptionist to join our client’s pediatric practice in Tinton Falls, NJ
If you're passionate about making a difference in the lives of young patients and their families while working in a supportive and friendly environment, this is the perfect role for you.
Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Taking vitals of patients as needed
Requirements:
- Experience as a medical receptionist, preferably in a pediatric setting.
- Background in customer service, particularly dealing with families and children.
- Excellent verbal and written communication skills to interact with patients, parents, and healthcare professionals.
- Ability to manage multiple tasks and maintain an organized workspace.