Bilingual Risk Management Coordinator
3 weeks ago
PAM Transport was founded in Tontitown, Arkansas, in 1980 and over the past 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,500 trailers. Our goal is to provide exceptional service to our customers. We believe it all starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and strong community here at PAM.
About this opportunity
This Coordinator role is vital to ensure that our Risk Management department has everything they need to be successful through timely correspondence, research, reporting and claims administration.
Pay and Schedule
This position is Monday - Friday 8:00am to 5:00pm. The pay range is $16-$22/hour dependent on experience.
Benefits Offered
- Medical, Dental, and Vision Plans
- Life Insurance
- Disability Insurance
- Retirement Plan and 401K with match
- PTO & Paid Holidays
- Direct Deposit
How will you contribute to the success of the team?
- Organize incoming mail - forwarding or responding accordingly.
- Conduct detailed review of various contracts and agreements that the company is entering or renewing.
- Create, prepare and distribute various reports on key performance indicators.
- Research possible subrogation claims gathering the necessary documents to submit recovery claims to at-fault parties.
- Create accident, cargo, and workers’ compensation claims.
- Review estimates and photos related to claims.
- Communicate with claimants, vendors and other business parties regarding claims.
- Assist with medical compliance, physicals and drug screens.
- Promptly answer incoming calls and emails.
Skills Needed:
- Advanced oral and written communication skills.
- Bilingual language skills (Spanish/English)
- Heavy organizational skills.
- Ability to multi-task and prioritize accordingly.
- Ability to utilize resources to research a new subject matter and gather an understanding of it quickly.
- Can utilize Microsoft Excel to organize and display data in meaningful ways.
- Familiarity with pivot tables, charts, formulas and various other functionality within Excel is a plus.
- Knowledge of how to use Microsoft Word for correspondence.
- Ability to use Microsoft PowerPoint to prepare presentation slides.
- Experience communicating with law enforcement, attorneys and courts a plus.
- Experience working on auto or liability claims and/or legal clerical work a plus.
- PAM is committed to supporting members who serve our community. We proudly and actively hire military veterans and first responders
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