Business Analyst

2 weeks ago

Orlando, United States Tentek, Inc. Full time

Business Analyst – Business Automation Platforms

Client location: Orlando, FL

Work location: Orlando, FL (onsite)

Duration of Assignment: 6+ Months

W2 Only Position


JOB DESCRIPTION:

Business Analysts act as key participants in the data collection, analysis and transformation process. Successful candidates will possess strong skills in statistical analysis, MS Excel and/or database processing. This is an on-site role


Qualifications & Activities include:

Work with technology and end user communities to understand business processes and elicit, define, analyze and document requirements. Lead discussions and workshops mapping business requirements.

Collaborate with functional and technical teams to define, design and deliver robust integrated solutions that meet business needs, follow industry best practices, leverage standard application functionality, adhere to application design guidelines, strategies, best practices, knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks.

Ensure quality and relevance of user requirements, functional specifications, technical specifications, data models, and process flow diagrams to control engagement scope, sustain high delivery quality and ultimately deliver the project successfully.

Create deliverables according to the Software Development Lifecycle such as user stories, requirements documentation, functional and technical specifications, test cases, and system documentation.

Create integrated test cases to cover business processes and system functions; collaborate with QA resources to execute tests; analyze and resolve defects.

Collaborate with business partners throughout the development lifecycle to ensure solutions will meet business needs and deliver the desired benefits.

Facilitate resolution of cross-team business issues.

Collaborate with business partners on deployment including training, change management, and communications.

Manage own work to deliver according to project schedules; be accountable for delivery.

Apply project management standards and concepts; prepare work estimates and work schedules; create and update documentation including project plans, user stories and manage the sprint backlog.

Support production systems; proactively work to analyze and resolve production problems in a timely manner. Assess and resolve end user service requests. Contribute to continuous improvement processes including identification of root cause and corrective actions.

Identify opportunities to leverage applications to improve business processes, and support business re-engineering efforts. Research and represent industry best practices.

Experience working in Agile environments.

Proficiency with statistical analysis, MS Excel and database processing.


Preferred Qualifications:

Service Management and/or ServiceNow


Required Education:

4-Year Degree or at least 5 years of relevant experience

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