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Datacenter Technician
3 months ago
JOB DESCRIPTION
Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Irving, TX. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. This client will be providing training to ensure employees are comfortable and confident on the job. This technician prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components. Required: 1+ year(s) experience supporting IT equipment or related technology. Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word) Required: Flexibility to work non-standard business hours that may include weekends and/or holidays. Previous datacenter experience a plus The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions. Candidates must have knowledge of Microsoft office suite and a team first mentality.
REQUIRED SKILLS AND EXPERIENCE
* Associate's degree in computer programming or equivalent training * 2-4 years experience in a related field * good verbal and written communication skills, problem solving skills, customer service and interpersonal skills * Basic ability to work independently and manage one's time
