Customer Service Representative

6 days ago


Cincinnati, United States Motion Recruitment Full time

Our client, a leading digital health company, is seeking a Customer Service Representative to join their team on a hybrid schedule out of Cincinnati, OH


*** 5-month contract to start & could extend/convert based on performance, working on W2***


Responsibilities

  • Ongoing daily outreach to customers to provide level one technical support
  • Build relationships with both customers and vendors
  • Efficiently respond to practice and partner questions issues; effectively collaborate with appropriate service resources to ensure resolution in a timely manner
  • Meet performance standards for quantity and quality of customer interactions
  • Autonomously manage and troubleshoot issues


Qualifications

  • Minimum 2 years’ experience in customer service role
  • Consistent ability to craft clear, grammatically correct, and professional business communication
  • Professional demeanor to successfully represent and serve as part of the company’s brand
  • Ability to quickly learn the Company’s products and services
  • Curiosity and a commitment to continuous learning



Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employee Accommodation policy. Applicants need to make their needs known in advance.



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