![Motion Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
6 days ago
Our client, a leading digital health company, is seeking a Customer Service Representative to join their team on a hybrid schedule out of Cincinnati, OH
*** 5-month contract to start & could extend/convert based on performance, working on W2***
Responsibilities
- Ongoing daily outreach to customers to provide level one technical support
- Build relationships with both customers and vendors
- Efficiently respond to practice and partner questions issues; effectively collaborate with appropriate service resources to ensure resolution in a timely manner
- Meet performance standards for quantity and quality of customer interactions
- Autonomously manage and troubleshoot issues
Qualifications
- Minimum 2 years’ experience in customer service role
- Consistent ability to craft clear, grammatically correct, and professional business communication
- Professional demeanor to successfully represent and serve as part of the company’s brand
- Ability to quickly learn the Company’s products and services
- Curiosity and a commitment to continuous learning
Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employee Accommodation policy. Applicants need to make their needs known in advance.
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