Sales Consultant

1 day ago

Sunrise, United States Regent Seven Seas Cruises Full time

BASIC PURPOSE: To sell Regent Seven Seas Cruises products directly to consumers by cultivating and maintaining customer relationships, to include initiating calls to customers, building rapport, recommending modifications to products and services, which promote customer retention, drive direct sales and ensure an overall superior customer service experience with RSSC.


POSITION RESPONSIBILITIES:

  • Promote sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain RSSC cruise products and make travel recommendations.
  • Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Build and maintain effective relationships with new and existing consumers. Maintain consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell RSSC products based on client travel history.
  • Acquire in depth industry and RSSC company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities.
  • Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers.
  • Participate in department approved mass e-mail campaigns targeting specific guests' profiles.
  • Perform other job-related functions as assigned.


KNOWLEDGE AND EXPERIENCE:


EDUCATION: High School Diploma or equivalent required. Post-secondary education in Marketing, Business Administration or related field preferred.


EXPERIENCE: Minimum one year sales experience; cruise sales a plus. Familiarity of global luxurious travel destinations recommended, but not required.


KNOWLEDGE & SKILLS:

  • Strong verbal communication skills including professional telephone etiquette.
  • Demonstrated knowledge of Microsoft Word applications and experience with travel reservations systems a plus.
  • Knowledge of CRM product Salesforce.com a plus.
  • Ability to quickly learn and maintain current knowledge of Oceania and Regent Seven Seas Cruise products and services.
  • Ability to work well and maintain a professional composure while under stress and pressure, displaying efficient multitasking abilities.
  • Possess a strong drive and high energy to reach specified sales goals.


To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

  • International Cruise Sales Consultant

    6 days ago

    Sunrise Manor, Nevada, United States Norwegian Cruise Line Holdings Ltd. Full time

    Job DescriptionWe are seeking an experienced International Personal Cruise Consultant to join our team. The successful candidate will be responsible for promoting sales to direct consumers in the German, Swedish, Dutch or Danish speaking markets.Responsibilities:Promote Norwegian Cruise Line products to target customers and identify their travel...

  • Personal Consultant- FL

    1 day ago

    Sunrise, United States HirefinderRPO Full time

    Are you passionate about sales and driven to make an impact? We’re looking for a dynamic Personal Consultant to join our innovative, forward-thinking team!The role involves the following essential duties and responsibilities:To sell our products directly to guests from all US and CA by cultivating and maintaining customer relationships, to include...

  • Personal Consultant

    6 days ago

    Sunrise, United States HireFinder Full time

    Job DescriptionJob DescriptionWe are looking for a Outbound Sales Representative to join our cutting-edge innovative team. The role involves the following essential duties and responsibilities:To sell our products directly to guests from all US and CA by cultivating and maintaining customer relationships, to include initiating calls to customers, building...

  • Norwegian Cruise Line Holdings Ltd. | International Personal Cruise Consultant

    7 days ago

    sunrise, United States Norwegian Cruise Line Holdings Ltd. Full time

    ResponsibilitiesDUTIES AND RESPONSIBILITIES:Promotes sales to direct consumers in the German, Swedish, Dutch or Danish speaking Markets by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.Establishes and maintains quality customer relationships...

  • Customer Care Professional

    21 hours ago

    Sunrise, United States American Express Full time

    **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we...

  • Product Owner

    7 days ago

    Sunrise, United States Synechron Full time

    We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...

  • Synechron | Product Owner

    6 days ago

    sunrise, United States Synechron Full time

    We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...

  • Product Owner

    7 days ago

    Sunrise, United States Synechron Full time

    We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...

  • Product Owner

    6 days ago

    Sunrise, United States Synechron Full time

    We areAt Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps,...