Support Technician Level 1

5 days ago


Austin, United States BEPC Inc. - Business Excellence Professional Consulting Full time

BEPC has an open position for a Support Technician Level 1

Location: Austin, TX (Onsite, candidate must be local, surrounding area from Austin, TX)

Benefits: Medical, Dental, Vision, and Life Insurance

Pay Rate: $20 – $27 Per hour with weekly pay

Term: 4-month contract with possible extensions

Shift: 1st shift 8:00 AM – 5:00 PM Mon – Fri

No Corp to Corp candidates


II. CANDIDATE SKILLS AND QUALIFICATIONS


Minimum Requirements:


Experience in help desk support.

Understanding of ITSM practices & working knowledge of help desk software/databases/remote control.

Receive calls/inquiries, provide support, document incidents/remedies.

Translate tech knowledge into actionable direction


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