Senior NOC Engineer

2 weeks ago

San Diego, United States ManpowerGroup Full time

Note: No C2C


General Job Description

Job Roles

  • Owns and leads the operation of the FHCSD wide-area, local area and wireless networks including the associated hardware, software, SaaS, and vendors.
  • Architects system backups and Disaster Recovery platforms, performs restorations and recoveries of critical file systems and infrastructure.
  • Is the top technical escalation point for all system or network related incidents.
  • Plans, designs, installs, monitors, and administers extensions of the network to accommodate new sites, systems, and equipment.
  • Monitors and evaluates the usage of the Internet and Intranet web sites for performance, capacity planning and security policy compliance.
  • Monitors and evaluates the usage of the on-premises and cloud virtualized environment for performance, capacity planning and security policy compliance.
  • Performs other duties as assigned.
  • Advanced troubleshooting of physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations and software problems.
  • Collaborates with vendors and external partners on advanced technical incidents.
  • Understands and interprets error conditions and messages and performs required corrective actions.
  • Stays current with industry trends and emerging technologies in networking, systems, storage and cloud offerings.


Education/Certifications/Licenses/Registrations

  • Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.
  • Extensive experience in architecting and managing complex networks, systems, and storage in on-premises, virtualized and cloud environments.
  • At least 8 years of experience in Information Systems and in the installation, configuration, administration, and management of data network hardware and software.
  • Bachelor's Degree in Computer Science, Information Systems, or related field, or equivalent experience.
  • Microsoft MCSA and Cisco CCNP preferred.
  • Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.


Experience/Specialized skills (including Language)

  • Expert level knowledge and training in network management, TCP/IP troubleshooting, wide array of hardware and software technologies.
  • Must be detail-oriented and committed to provide work of consistently high quality.
  • Strong leadership and mentorship skills.
  • Familiarity with compliance and regulatory requirements in a healthcare environment.
  • Must be self-sufficient, innovative, and able to work under minimal direct supervision.
  • Significant training and experience in server and network hardware and software, including MS Solutions, VMware, and Azure virtualization.
  • Expert level troubleshooting and diagnostic skills.
  • Demonstrated expert level competency in applying current concepts of network design; LANs, WAN’s, WLAN’S, segmentation, gateways, routers, network switches, hubs, TCP/IP and Ethernet protocols, etc.
  • Demonstrated expert competency in applying current concepts of system design; OS, CIS hardening, GPO, virtualization, Just in Time Access, Just Enough Access, API/information integrations, identity Provider/SSO, high-availability, backup/restore best practices, etc.

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