Sales Specialist

Join Mint Home, an innovative and fast-growing startup revolutionizing the HVAC industry.

About Us:

At Mint Home, we've reimagined the entire HVAC purchasing and installation experience. With our online-first approach, customers can quickly input basic home details to receive instant quotes. Leveraging AI, we recommend the most suitable systems in clear, straightforward terms, while offering savings that resonate with our customers.

We also utilize technology to simplify the installation process, ensuring efficiency and cost savings that we pass directly to the consumer. Our software keeps customers informed throughout each step of the installation, ensuring a smooth and seamless experience.

We're looking for individuals who thrive in a fast-paced environment and are adept at managing their daily tasks while helping us maintain customer-focused journey.

Overview:

As a Sales Specialist at Mint Home, your main goal is to convert inbound leads into happy, satisfied customers while ensuring an exceptional experience from start to finish. You'll use your sales expertise to clearly communicate Mint Home's value, understand customer needs, and customize solutions to meet those needs. In addition to driving sales, you'll be instrumental in building lasting relationships, addressing customer concerns, and providing continuous support to enhance their overall experience with us.

Responsibilities:

• Engage with inbound leads via phone, email, and text, providing expert guidance through the HVAC buying process.
• Qualify leads by assessing customer needs and offering tailored product recommendations that align with their unique requirements.
• Build trust and rapport with potential customers by providing clear, transparent information and addressing any concerns or questions.
• Proactively follow up on leads and nurture prospects through the sales funnel to ensure continued engagement.
• Close sales by effectively communicating Mint Home's value, clearly explaining benefits, and overcoming objections.
• Work closely with homeowners to understand their HVAC needs and deliver personalized solutions that best meet their requirements.
• Convert leads into loyal customers by offering a seamless, easy-to-understand experience from start to finish.
• Manage and track a pipeline of leads, ensuring timely follow-up and steady progress through the sales process.
• Collaborate with the operations team to ensure a smooth handoff from sale to installation, creating a seamless experience for customers.
• Stay up to date with industry trends and competitors, using insights to inform sales strategies and continuously improve our approach.

Requirements:

• 2-4 years of experience in inside B2C sales with a proven track record of success in meeting and/or exceeding sales targets in a high-paced environment
• Highly self-motivated capable of thriving while working independently
• Strong communication skills, with the ability to build trust with customers and clearly and confidently convey product benefits and address customer concerns.
• Have exceptional organizational skills, prioritize multiple priorities effectively, Ability to handle multiple inquiries and prioritize tasks efficiently.
• Knowledge of HVAC preferred 
• Customer-focused with a friendly and approachable attitude.
• Experience using CRM software to track leads and activities.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.
• Passion for Mint Home's mission to transform the HVAC industry and improve the consumer experience.

Why Mint Home:

• Opportunity to shape the strategic direction of a dynamic and innovative startup from its inception, allowing for significant impact and influence.
• Collaborative and supportive team environment, fostering creativity and the exchange of ideas to drive growth and success.
• Access to cutting-edge technologies and resources, empowering Sales Specialists to deliver exceptional solutions and services to customers.
• Rapid career advancement potential, with the chance to take on leadership roles as the company grows.
• Competitive compensation package, including equity options, health, dental and vision insurance

Joining our team presents a unique opportunity to be at the forefront of shaping the trajectory of our innovative startup. As a new company, we offer Sales Specialists the chance to play a pivotal role in defining our strategic direction and influencing key decisions. We are seeking individuals who are passionate about sales and committed to delivering outstanding results.

Mint Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.