Application Modernization SME

2 days ago

Columbus, United States Comtech Global, Inc Full time

Product Specialist (Technical SME / Application Modernization)Client: Our Direct Client Location: Columbus, OHPosition OverviewThe Product Specialist serves as the technical subject matter expert (SME) for one or more enterprise-level products within a technical development or execution environment. This role ensures the availability, stability, and effective use of assigned products by application teams and end users.The Product Specialist will collaborate closely with Technical Architecture Specialists, System Specialists, Developers, Vendors, and Business Stakeholders to support product implementations, enhancements, and modernization initiatives, including migration to newer platforms and versions.Key ResponsibilitiesAct as the technical SME for an enterprise-wide systemLead and support product and service implementationsProvide direct technical expertise to executive-level applications, including systems with national security implicationsRecommend functional and technical improvements to supported productsAnalyze the functional and technical impact of product planning decisionsDevelop and enforce functional, usability, and quality standardsTrack and document product usage, volume, and performance metricsParticipate in product design and architecture reviewsPerform impact analysis for production fixes and enhancementsProvide timely and accurate product support and issue resolutionDeliver on-site support as requiredAccurately assess and assign defect severityContribute to training materials and technical documentationMaintain thorough documentation of all workReview system test strategies and validate detailed test scenariosTechnical Background & Project ContextRICS (Relationally Integrated Computer System): Application modernization initiative for the Division of Oil & Gas Resources Management (DOGRM). The current system uses a Microsoft Access UI with a SQL Server backend (RBDMS) and is being migrated to a web-based Azure-hosted solution.RBDMS (Legacy System): Actively used legacy system requiring a defined roadmap for sunset and migration, while maintaining operational continuity.Deliverables & GoalsEvaluate, identify, and resolve bi-directional synchronization issues between RICS and RBDMS data structuresCreate a roadmap to sunset active RBDMS functionality used by DOGRM program areasAct as a proxy Product Owner with the RICS vendor by:Attending standupsDefining features, user stories, and acceptance criteria in Azure DevOps (ADO)Lead testing and validation of RICS enhancements in collaboration with business stakeholdersManage existing OnBase taxonomy, including:Identifying new document groupsSubmitting new document types as requiredPreferred Skills & ExperienceStrong experience as a Product Specialist or Technical SMEBackground in application modernization projectsExperience with SQL Server, Microsoft Access (legacy systems), and AzureFamiliarity with Azure DevOps (ADO) for backlog and delivery managementExperience working with vendors and cross-functional teamsStrong analytical, documentation, and communication skillsAbility to bridge technical and business requirements

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