Business System Analyst 24284

2 weeks ago


Pittsburgh, United States CEI Full time

Title: System Analyst - Identity

Location: Hybrid – WRN – 3 days in the office, 2 remote

Duration: 6 months


Summary: We are seeking a System Analyst - Identity to join our team for a 6-month contract. This position will be responsible for utilizing Excel and other Microsoft Office tools to generate reports, conduct data analysis, and review reports to determine necessary follow-up actions. The ideal candidate will have familiarity with ITSM Tools (Cherwell, ServiceNow, etc), SharePoint, and other tools for managing work. The role requires the ability to work independently with appropriate guidance and follow up with stakeholders effectively.


Key Responsibilities:

  • Generate reports and conduct data analysis using Excel and other Microsoft Office tools.
  • Review reports and determine necessary follow-up actions based on defined processes.
  • Utilize ITSM Tools (Cherwell, ServiceNow, etc), SharePoint, and other relevant tools for managing work.
  • Work independently with appropriate guidance to complete assigned tasks.
  • Follow up with stakeholders to ensure timely resolution of issues and completion of tasks.
  • Collaborate with team members to support identity management initiatives and projects.


Requirements:

  • Proficiency in Excel and other Microsoft Office tools.
  • Familiarity with ITSM Tools (Cherwell, ServiceNow, etc), SharePoint, and other work management tools.
  • Strong analytical skills with the ability to review and analyze data effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Previous experience in identity management or related field is a plus.



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