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Frontend Manager

3 months ago

Richardson, United States Sara's Market & Bakery Full time

Job Title: Front End Manager

Location: Dallas, TX


About Us:

We are a fast-growing, established Mediterranean food market in Dallas, committed to delivering high-quality, traditional Mediterranean products and an exceptional shopping experience. As our business continues to expand, we are looking for a dedicated and energetic Front End Manager to join our team and ensure the smooth operation of our front-end services.

Job Description:

The Front End Manager will be responsible for overseeing all front-end operations, ensuring efficient and friendly service for our customers. This role requires a proactive leader with a strong background in retail management, excellent customer service skills, and a passion for creating a welcoming shopping environment.

Key Responsibilities:

  • Supervise and manage front-end staff, including cashiers and customer service representatives.
  • Ensure exceptional customer service by addressing customer inquiries and resolving issues promptly.
  • Oversee cash handling procedures and ensure accuracy in transactions.
  • Schedule and coordinate staff to maintain adequate coverage during peak hours.
  • Train and mentor front-end staff, fostering a positive and productive work environment.
  • Monitor and maintain the cleanliness and organization of the front-end area.
  • Implement and enforce store policies and procedures.
  • Collaborate with other departments to ensure seamless store operations.
  • Handle customer feedback and escalate issues as needed.

Qualifications:

  • High school diploma or equivalent (Associate's or Bachelor's degree preferred).
  • Proven experience in a retail management role, preferably in a grocery or food market setting.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Exceptional customer service skills.
  • Ability to multitask and handle high-pressure situations.
  • Familiarity with POS systems and cash handling procedures.
  • Knowledge of Mediterranean cuisine and products is a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to grow with a dynamic and expanding company.
  • Supportive and collaborative work environment.

How to Apply:

If you are an enthusiastic and customer-focused leader, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are excited about this opportunity.