Information Technology Technician

3 weeks ago


Wilmington, United States Insight Global Full time

Must Haves:

  • Minimum of 3 years of general IT Technician experience
  • Microsoft Teams and Office 365 Experience
  • Experience providing technical guidance to UT, senior management and executives
  • Experience working with international and domestic clients to support TelePresence meetings
  • Procedures to connect to TelePresence
  • Experience facilitating on-site and off-site meetings and events
  • Understand process for technical, audio, and video
  • Conducting upgrades and maintenance for A&V equipment
  • Experience with Tandberg, Creston Toolbox, and AV Pro



Pluses:

  • Cisco Routing and Switching Experience


Day-to-Day:

Our client is looking for an IT/AV Technician local to Wilmington, NC with experience providing broad technical knowledge for supporting meetings and events. This position will be providing outstanding leadership abilities to efficiently communicate complex concepts to management and non-technical individuals. Strong customer service skills always with enthusiasm and an energetic approach.


  • Experience providing technical guidance to UT, senior management and executives
  • Collaborate with international and domestic clients to support TelePresence meetings
  • Simplification of procedures to connect to TelePresence
  • Facilitate on-site and off-site meetings and events
  • Support processing for technical, audio, and video events for on and off property
  • Tabulate low cost upgrades for A&V equipment
  • Coordinate with UT and Facilities to upgrade equipment
  • Implement preventative maintenance for all audio visual equipment for over 80 conference rooms
  • Troubleshoot hardware and manage software updates for Tandberg, Creston Toolbox, and AV Pro


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