ServiceNow SAM Pro Architect

1 week ago

Jacksonville, United States Ztek Consulting Full time

Must-Have Technical/Functional Skills

• Minimum 5+ years of experience as ServiceNow SAM pro-Architect in designing and implementing projects using ServiceNow SAM Pro

• Minimum 8+ years of overall IT experience in working with various ServiceNow modules.

• Experience and strong knowledge of Asset Management life cycles particularly Software Asset Management

• Expertise in Software License Compliance Management.

• Experience in configuring and implementing ServiceNow Discovery

• Experience in building integrations with external applications using ServiceNow OOTB features and custom development.

• Experience in ServiceNow ITOM, CMDB, Discovery, Integrations, CSDM, Orchestration etc

• Able to understand current and TO BE Processes and implement any new feature using ServiceNow SAM Pro

• Expertise in discovery maps and normalization process using ServiceNow SAM Pro

• Expertise in configuring and using ServiceNow service graph connector SCCM

• Experience in enabling various publisher packs in ServiceNow SAM Pro

• Expertise in configuring and integrating SCCM connector

• Expertise in debugging and fixing discovery issues for smooth data flow into ServiceNow

• Experience in debugging and fixing normalization errors.

• Experience in software reconciliation process using ServiceNow SAM Pro

• Experience in configuring dashboards in ServiceNow SAM Pro

• ServiceNow Certifications – CSA, CIS SAM

• Knowledge of other SAM tools in addition to ServiceNow SAM Pro

• Working in an agile environment.

• Agile project management tools


Roles & Responsibilities

• Lead the architecture and design of engagement implementation using ServiceNow SAM Pro

• With good design thinking using ServiceNow SAM Pro, able to address current pain areas in existing SAM tools

• Configure Service graph connectors and pull asset data in ServiceNow

• Configure ServiceNow discovery and pull data into ServiceNow

• Configure and build required flows/workflows needed for Software Asset Management

• Debug and fix CMDB/Discovery issues in ServiceNow

• Able to judge and guide feasibility of implementing requirements ServiceNow SAM Pro

• Able to develop/debug Business Rules, Client Scripts, UI scripts

• Able to drive development activities with another development team

• Need to work in offshore-onsite delivery model


ABOUT Ztek:

Website: www.ztekinc.com

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Disclaimer:

Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

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