Project / Program Management Senior

2 weeks ago

Dearborn, United States KYYBA Inc Full time

Title: Title: Project / Program Management Senior

Location: Dearborn MI

JOB DESCRIPTION:

  • Atlassian Expert (Jira) Materials Management Platform is a multi-year transformation initiative aimed at transforming company's Materials Requirement Planning & Inventory Management capabilities.
  • This is part of a larger Industrial Systems IT Transformation effort. We are looking for a Jira expert to address and resolve specific issues with our Jira

SKILLS REQUIRED:

  • Documentation and Training: Document processes, best practices, and guidelines for Jira usage- Provide training and support to users on Jira features and functionality.
  • Team Ceremonies: Actively participate in all team agile meetings:
  • Backlog Refinement/Planning
  • Stand-ups Retrospectives
  • Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases).
  • Management oversight (Time in Status, Current Sprint Metrics, Resolution Time)
  • Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time)
  • Experience leading Jira implementations including planning, stakeholder management, and reporting progress.
  • Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects
  • Address specific access issues for team members and troubleshoot search functionality problems
  • Review, verify, and optimize all Jira automations
  • Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes
  • Implementing best practices and optimizing workflows within Jira and Confluence
  • Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability
  • Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.

EXPERIENCE REQUIRED:

  • 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence
  • Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations
  • Experience in setting up and customizing Jira workflows, fields, screens, and dashboards
  • Ability to troubleshoot and resolve complex Jira integration issues
  • Strong analytical and problem-solving skills
  • Excellent communication skills and the ability to work collaboratively
  • Experience with GitHub and other software development tools
  • Knowledge of Agile methodologies, specifically Scrum
  • Automotive experience is preferred
  • Support in an onshore/offshore model is preferred

EXPERIENCE PREFERRED:

  • Experience working with vendor tools like SAP S4 Hana
  • Certified Scrum Master
  • Integrate with GitHub to automate transitions in Jira based on GitHub pull request status

Education Required:

  • Bachelor's degree or equivalent qualification in computer science, engineering or related disciplines

Additional Information:

  • Hybrid Position 3 days per week onsite

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