Voice and Data Engineer

3 days ago

Westminster, United States ServicePoint IT Full time

ServicePoint IT is seeking a Sr. Voice and Data Engineer for a 6 month contract to hire FT opportunity onsite in Westminster CO (will be hybrid once converted to FT).


Responsible for the implementation, optimization, and maintenance of enterprise voice and data networks to support operational and business objectives. This role encompasses hands-on engineering for voice, data, and industrial systems integration. It ensures network reliability, scalability, and security while aligning with the organization’s strategic architecture. This role focuses on deploying and maintaining voice and data solutions using advanced technologies such as VoIP, LAN/WAN, IP/MPLS, DWDM, and SCADA systems, ensuring compliance with cybersecurity and regulatory standards like NERC CIP.


Responsibilities:

  • Implement and manage enterprise voice and data network solutions, including VoIP, LAN, WAN, and IP/MPLS technologies.
  • Configure, test, and deploy network hardware and software components in alignment with architectural plans.
  • Monitor and troubleshoot network systems to ensure optimal performance and minimal downtime.
  • Collaborate with the Senior Network Architect to execute strategic network designs and enhancements.
  • Provide technical support and maintenance for operational technologies such as SCADA systems and AMI.
  • Partner with cybersecurity teams to implement security protocols and address vulnerabilities.
  • Identify opportunities for network optimization and implement performance improvements.
  • Participate in the development, test, and maintenance of disaster recovery and redundancy plans to ensure network resilience.
  • Support incident response efforts for network outages and security events.
  • Maintain accurate records of network configurations, incidents, and performance metrics.
  • Generate reports on network status, project progress, and compliance for management review.
  • Assist with cross-functional projects, providing voice and data expertise.
  • Respond to emergency issues as part of the on-call rotation, ensuring continuous service availability.
  • Maintain inventory of network assets and related technical specifications.
  • Maintain compliance with all company policies and procedures and attain knowledge and remain knowledgeable of regulations, laws, standards, and best practices applicable to functional area.
  • Because the client has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.

Qualifications:

Education and Training:

  • Bachelor’s degree in telecommunications, computer science, engineering, or a related field.
  • Certifications such as CCNA, CCNP, or equivalent preferred.

Knowledge and Experience:

  • Eight (8) years’ experience implementing and managing voice and data networks.
  • Extensive experience in designing and managing enterprise and industrial-level network architectures.
  • Deep knowledge of network protocols, infrastructure, and security practices, including MPLS, SD-WAN, and cloud integrations.
  • Familiarity with utility-specific technologies and standards, such as SCADA systems and NERC CIP compliance.

Skills:

  • Exceptional problem-solving skills and ability to lead in a dynamic, mission-critical environment.
  • Strong interpersonal and communication skills for cross-functional collaboration.
  • Excellent written and verbal communication skills; able to explain technology solutions in business terms across technical and non-technical teams; an effective listener and communicator.
  • Superior analytical, evaluative, and problem-solving abilities.
  • Keen attention to detail.

Other:

  • Willingness to travel as required for project work and meetings throughout service territory by posing a current valid driver's license. Must be able to physically deploy routers, switches, wireless access points, firewalls, and other networking devices.
  • Because Tri-State has an obligation to provide continuous, reliable electric service to its customers, the ability to work overtime at any time of the day or week is considered an essential function of the job.

Necessary knowledge of the following tools:

  • Tools - SolarWinds, ServiceNow, Vizio, InfoBlox, Ansible, iPerf etc.
  • Cyber is Palo – Candidate will not be expected to manage this but some familiarity is important.

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