Service Specialist

3 weeks ago


Conyers, United States Staffing Matches LLC Full time

We are looking for a detail-oriented person to join our Service Department just east of Atlanta in Conyers


In this role you'll handle paperwork, billing, and invoices/paperwork.


You'll also interact with customers when they have questions or problems.


This position comes with full benefits including health insurance, paid vacation & holidays, bonus, 401k + match, and more


Responsibilities

  • Answer phones
  • Create & log orders for the shop and field
  • Neatly and accurately log work orders, preventative mainteance, & warranty claims, moving them through the process & closing when complete
  • Work on reports for management
  • Work with Service Manager on customer complains, including researching documentation and working on solutions


Qualifications/Requirements

  • 2+ years in a service department
  • Comfortable using Microsoft Excel and Word


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