Service Specialist
3 weeks ago
We are looking for a detail-oriented person to join our Service Department just east of Atlanta in Conyers
In this role you'll handle paperwork, billing, and invoices/paperwork.
You'll also interact with customers when they have questions or problems.
This position comes with full benefits including health insurance, paid vacation & holidays, bonus, 401k + match, and more
Responsibilities
- Answer phones
- Create & log orders for the shop and field
- Neatly and accurately log work orders, preventative mainteance, & warranty claims, moving them through the process & closing when complete
- Work on reports for management
- Work with Service Manager on customer complains, including researching documentation and working on solutions
Qualifications/Requirements
- 2+ years in a service department
- Comfortable using Microsoft Excel and Word
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