Datacenter Technician

1 week ago

Des Moines, United States Insight Global Full time

Contract Duration: 6–12-month contract

Desired Traits:

  • 6+ months of experience supporting IT equipment, cabling/fiber, or related technology.
  • Flexibility to work non-standard business hours that may include weekends and/or holidays

Plusses:

  • Previous experience working in a data center environment.

Day-to-Day:

The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.

  • Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.
  • Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures.
  • Verifies security compliance for decommissions.
  • Follows procedures to communicate, report, and escalate incidents to appropriate data center operations management units and Technician Leads

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