Senior Application Engineer

4 weeks ago

Cranberry Township, United States Mitsubishi Electric Full time

MEPPI's Critical Power Service Division (CPSD) is looking for a Senior Project Applications Engineer, Cooling Systems to plan, organize and manage proposals, technical information, orders and customer communications for the information technology (IT) and mechanical cooling business. Serve as primary contact between customer and Critical Power Solutions Division (CPSD) from proposal process through delivery of equipment and transition to Service Management.


ESSENTIAL FUNCTIONS:

  • Review RFQ information and collaborate with customers, vendors and internal departments to prepare quotations that include specification compliance, pricing, Bill of Materials, cost of ownership documentation, drawings, scope of works and procedures.
  • Participate in contract and price negotiations with customers. Manage contract terms and pricing to achieve the division’s sales plan.
  • Develop and maintain customer relationships. Identify business opportunities with new and existing customers within CPSD.
  • Develop, maintain and monitor project plans specifying goals, scheduling, resource allocation, risk identification and contingency plans. Ensure customer commitments are met and project costs remain within budget.
  • Provide technical application engineering support for internal and external customers.
  • Provide technical support to other departments for onsite services as needed.
  • Independently represent MEPPI in technical meetings, site walkthroughs, seminars and presentations to promote IT and mechanical cooling products.
  • Track and communicate project status, technical requirements and customer information. Ensure order and customer documentation is stored and transferred according to the MEPPI quality system.
  • Identify and recommend proper application of products for customer solutions.
  • Create, present and review electrical, schematic, system and mechanical drawings.
  • Develop written and verbal communications to describe and promote IT cooling and mechanical products.
  • Work with management team and internal departments to identify and minimize MEPPI risk and exposure on customer and vendor orders.
  • Work with internal departments to evaluate and mitigate order costs.
  • Oversee factory witness tests, create and manage agenda, and perform lead role in customer communication.
  • Identify and suggest cost improvements and new product opportunities.
  • Further the goals and positive, professional image of CPSD by conducting business with other MEPPI departments, visitors, and callers in a timely and cooperative manner.


QUALIFICATIONS:

  • Bachelor’s degree in Mechanical Engineering with a minimum 7 years of experience with applications engineering and/or outside technical sales experience in IT or mechanical cooling, or equivalent education and experience.
  • Advanced knowledge of direct expansion and variable refrigerant flow cooling systems, chiller systems and indoor computer room air conditioning (CRAC) and computer room air handling (CRAH) units.
  • Ability to read, understand and create technical drawings and material.
  • Advanced interpersonal, communication and presentation skills required to communicate with customers, employees and suppliers.
  • Advanced computer skills, with emphasis on Microsoft Office products, CAD software and ERP business systems.


About MEPPI:

Headquartered in Warrendale, Pennsylvania, Mitsubishi Electric Power Products, Inc. is a U.S. affiliate of Mitsubishi Electric Corporation of Japan and serves the North American power systems, rail transportation, and large visual display markets with electrical and electronic products, systems and services. The products offered include gas circuit breakers, vacuum circuit breakers, power transformers, gas-insulated substations, power electronics and electricity transmission technologies including high voltage DC, battery energy storage systems, generator services, nuclear power plant control systems, uninterruptible power supplies, rail transportation on-board and wayside equipment, and high-definition LED displays for sports, commercial, and retail installations under the Diamond Vision product offering.


EOE:

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status. Military Friendly, Veterans are encouraged to apply.


Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Job Type: Full-time

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