Information Technology Manager
2 weeks ago
We are seeking an experienced IT Manager to join our team in Mountainside, NJ. This role is essential in supporting our infrastructure, applications, and ensuring a smooth user experience for both our US and international teams.
Key Responsibilities:
- Leadership & Direction: Lead and manage all IT functions, including infrastructure, applications, and user support.
- Technical Support: Troubleshoot and resolve technical issues related to applications, systems, and networks.
- Maintenance: Perform routine maintenance tasks, such as system patching and scripting.
- Onboarding: Oversee the setup process for new hires, including logins, passwords, email accounts, and hardware configuration.
- Policy Development: Develop and implement IT policies and procedures to maintain a secure and efficient IT environment.
- Training: Train staff on basic IT practices to promote self-sufficiency.
- Collaboration: Work with the Director of Finance and other departments to ensure IT initiatives align with business goals.
- Customer Service: Provide exceptional customer service to all internal users, both domestically and internationally, with support from an overseas IT technician.
Qualifications:
- Education: Bachelor’s degree in information technology or related field (preferred).
- Experience: Minimum of 5 years in a similar IT role, with some management experience
- Technical Skills: Strong experience working in a Microsoft environment, including Active Directory and ADUC. Proficient in system administration tasks, including patching and scripting. Experience with SAP and Power BI is a plus.
- Soft Skills: Excellent communication and interpersonal skills. Ability to prioritize multiple tasks and work independently. Strong customer service focus.
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Information Technology Manager
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