Customer Success Coordinator

2 weeks ago


Perris, United States Universal Shipping Inc. Full time

Company Description

Universal Shipping Inc, a subsidiary of the Rak Logistics group of companies, has been providing premium warehouse, distribution, and logistics solutions in Southern California for over 20 years. As a privately held entity, Universal Shipping Inc is dedicated to excellence and client satisfaction. With state-of-the-art warehouse equipment and a 150,000 square feet facility, we are committed to operational efficiency, innovation, and reliability.


Role Description

This is a full-time on-site role for a Customer Success Coordinator located in Perris, CA. As a Customer Success Coordinator, you will be responsible for handling customer support, ensuring customer satisfaction, analyzing data, and effectively communicating with clients.


Qualifications

  • Customer Support and Customer Service skills
  • Excellent communication skills
  • Work with warehouse supervisors for client success
  • Support client requirements for EDI / API connections
  • Analytical skills
  • Ability to prioritize and multi-task
  • Strong problem-solving abilities
  • Attention to detail
  • Experience in logistics or supply chain management is a plus
  • Bachelor's degree in Business or related field


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