Customer Success Coordinator
2 weeks ago
Company Description
Universal Shipping Inc, a subsidiary of the Rak Logistics group of companies, has been providing premium warehouse, distribution, and logistics solutions in Southern California for over 20 years. As a privately held entity, Universal Shipping Inc is dedicated to excellence and client satisfaction. With state-of-the-art warehouse equipment and a 150,000 square feet facility, we are committed to operational efficiency, innovation, and reliability.
Role Description
This is a full-time on-site role for a Customer Success Coordinator located in Perris, CA. As a Customer Success Coordinator, you will be responsible for handling customer support, ensuring customer satisfaction, analyzing data, and effectively communicating with clients.
Qualifications
- Customer Support and Customer Service skills
- Excellent communication skills
- Work with warehouse supervisors for client success
- Support client requirements for EDI / API connections
- Analytical skills
- Ability to prioritize and multi-task
- Strong problem-solving abilities
- Attention to detail
- Experience in logistics or supply chain management is a plus
- Bachelor's degree in Business or related field
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