Current jobs related to Senior Information Technology Support Analyst - Omaha - Real Radiology, LLC

  • Senior Information Technology Engineer

    1 month ago

    Omaha, United States Viterra US Full time

    Job Summary: The IT Engineer applies the theories and principles of information and computing to the design, development, testing and deployment of new and improved technology solutions. Partnering with architects on technology standards and roadmaps, and with business analysts on the business needs, the IT Engineer guides effective solution delivery with a...

  • Senior Information Technology Engineer

    1 month ago

    Omaha, United States Viterra US Full time

    Job Summary: The IT Engineer applies the theories and principles of information and computing to the design, development, testing and deployment of new and improved technology solutions. Partnering with architects on technology standards and roadmaps, and with business analysts on the business needs, the IT Engineer guides effective solution delivery with a...

  • Senior Systems Analyst

    1 week ago

    Omaha, Nebraska, United States UFS LLC Full time

    Job SummaryUFS LLC is seeking a highly skilled Senior Systems Analyst to join our team. As a key member of our IT operations team, you will be responsible for analyzing and optimizing the performance of our operating applications, ensuring seamless integration of resources and optimal technological environment.Key Responsibilities:Analyze and troubleshoot...

  • Senior CEC Systems Configuration Analyst

    3 days ago

    Omaha, Nebraska, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Senior CEC Systems Configuration Analyst to provide technical oversight for our voice platform. The successful candidate will lead and optimize daily operations through the design and configuration of the CEC Systems platform in support of Customer Engagement Centers.Key ResponsibilitiesProvide technical oversight...

  • Senior Treasury Analyst

    1 month ago

    Omaha, United States Applied Underwriters Full time

    Applied Underwriters operates regulated insurance companies in the United States, Eurozone and other offshore locations. In addition, Applied Underwriters operates non-insurance companies in the United States.The Senior Treasury Analyst is responsible for managing and optimizing the organization's liquidity, cash investments, and financial risk. This role...

  • Information Technology Engineer

    3 weeks ago

    Omaha, United States Viterra US Full time

    Job Summary:We are looking for a skilled and detail-oriented Data Engineer to join our team. As a Data Engineer, you will be responsible for designing, developing, and maintaining our data architecture and infrastructure. The ideal candidate should have a strong understanding of data management, ETL processes, and data modeling, along with proficiency in...

  • Information Technology Engineer

    3 weeks ago

    Omaha, United States Viterra US Full time

    Job Summary:We are looking for a skilled and detail-oriented Data Engineer to join our team. As a Data Engineer, you will be responsible for designing, developing, and maintaining our data architecture and infrastructure. The ideal candidate should have a strong understanding of data management, ETL processes, and data modeling, along with proficiency in...

  • Senior Quality Analyst

    4 weeks ago

    Omaha, United States Sigma Full time

    272094 - Senior Quality Analyst / CQI Analyst - Omaha, NE - Full time Direct Hire Sigma Healthcare staffing is looking for an Senior Quality Analyst / CQI Analyst to work onsite with our team located in Omaha, NE. Shift: Days - Normal Business Hours POSITION SUMMARY: Serves as lead support for regional teams and agencies by providing expertise in operations,...

  • Senior Information Security Architect

    4 weeks ago

    Omaha, Nebraska, United States Conagra Brands Full time

    Job Title: Senior Information Security EngineerConagra Brands is seeking a highly skilled Senior Information Security Engineer to join our team. As a key member of our Information Security team, you will play a critical role in ensuring the integrity and safety of our information within the Conagra domain.Key Responsibilities:Design and implement best...

  • Business Analyst Intern

    1 week ago

    Omaha, Nebraska, United States Valmont Industries, Inc. Full time

    Job Summary:Valmont Industries, Inc. is seeking a Business Analyst Intern to join the Irrigation division. As a Business Analyst Intern, you will be responsible for planning, supporting, and launching efficient business and operations systems/processes. This includes gathering business requirements from product owners and applying proven communication,...

  • Information Technology Architect

    1 month ago

    Omaha, United States Viterra US Full time

    Job Summary: The IT Architect develops and communicates a holistic view and roadmap of the company’s technology strategy for applications, infrastructure and related services, with a specific focus on applications and systems integration. The IT Architect consults and advises with both business and technology delivery groups to ensure that the proposed...

  • Information Technology Architect

    1 month ago

    Omaha, United States Viterra US Full time

    Job Summary: The IT Architect develops and communicates a holistic view and roadmap of the company’s technology strategy for applications, infrastructure and related services, with a specific focus on applications and systems integration. The IT Architect consults and advises with both business and technology delivery groups to ensure that the proposed...

  • Information Technology Manager

    3 weeks ago

    Omaha, United States Insight Global Full time

    We are seeking a versatile IT Manager who can manage both networking and server needs, including physical hardware for various projects, as well as advanced coding within SQL databases This role is ideal for a jack-of-all-trades who can oversee coding, networking, and physical hardware, ensuring seamless operations across our two locations.Key...

  • Senior Information Security Architect

    1 month ago

    Omaha, Nebraska, United States Conagra Brands Full time

    Job Title: Senior Information Security EngineerConagra Brands is seeking a highly skilled Senior Information Security Engineer to join our team. As a key member of our Information Security team, you will play a critical role in ensuring the integrity and safety of our information within the Conagra domain.Key Responsibilities:Design and implement best...

  • Senior Identity and Access Management

    2 weeks ago

    Omaha, Nebraska, United States The Reserves Network Inc Full time

    Job Title: Senior Identity and Access Management (IAM) AnalystWe are seeking a highly skilled Senior Identity and Access Management (IAM) Analyst to join our team at The Reserves Network Inc. As a key member of our Production Automation team, you will be responsible for administering and developing projects related to IAM, automation, and reporting.Key...

  • IT Business Analyst Intern

    3 days ago

    Omaha, Nebraska, United States Valmont Industries Full time

    IT Business Analyst Internship OpportunityWe are seeking a highly motivated and detail-oriented IT Business Analyst Intern to join our Information Technology team at Valmont. As a Business Analyst Intern, you will play a supporting role in the ERP transformation team, focusing on the documentation of current business processes.Key Responsibilities:Work with...

  • Senior Systems Analyst

    4 months ago

    Omaha, United States Conagra Brands Full time

    Job SummaryConagra Brands is on a journey to deliver best-in-class Supply Chain practices utilizing a continuous delivery model. As part of the IT Customer Delivery Portfolio, you will work with Transportation, Warehousing, and Customer Order Management business partners. The Customer Delivery Portfolio is accountable for evaluating, developing, and...

  • Senior Business Intelligence Analyst

    6 days ago

    Omaha, United States AlffCo Full time

    Title: Senior Business Intelligence AnalystLocation: Omaha, NEGeneral Position SummaryAlffCo is a leading provider of comprehensive facility management solutions across the nation. With a strong commitment to excellence and a client-focused approach, we deliver innovative and sustainable solutions to meet the evolving needs of our clients. As we continue to...

  • Information Technology Specialist

    1 month ago

    omaha, United States BGSF Full time

    Job OverviewThe IT Specialist will act as the primary point of escalation for technical issues, troubleshooting and resolving software, hardware, and network-related problems, with primary interactions occurring using a Help Desk software platform. This role involves working closely with end users to address their technical concerns, manage system upgrades,...

  • Senior Quantitative Analyst

    5 months ago

    Omaha, United States The Scoular Company Full time

    About the RoleThe Senior Quantitative Analyst will be responsible for market research and modeling for the Senior Traders/Merchants on the derivative risk desk. This role will be responsible for supporting the team’s trading activities, quantitative model building, ensuring smooth and efficient execution of trades and maintaining accurate records and...

Senior Information Technology Support Analyst

2 months ago

Omaha, United States Real Radiology, LLC Full time

The Senior Support Analyst role encompasses a range of key duties, with a primary focus on end-to-end user management and addressing level 2/3 support tickets. This position is responsible for workstation configuration and repair tasks while delivering crucial technical assistance to radiologists, customers, and staff members. Creative problem-solving will be essential, all while maintaining adherence to established processes.


Additionally, the Senior Support Analyst will serve as an escalation point for Level 1 Operations support staff & Level 2 Service Desk support staff, contributing to a cohesive support framework. This position includes participating in our on-call rotation, a hybrid work arrangement out of our Omaha, Nebraska headquarters, and a schedule of Wednesday to Sunday, 10pm - 2am CST.



Essential Job Functions

  • Set up, upgrade, and maintain desktops and laptops efficiently
  • Troubleshoot common desktop and laptop issues with expertise
  • Resolve problems with specialized medical teleradiology software
  • Identify and fix hardware and software problems effectively
  • Help remote users using standard tools
  • Manage user accounts and endpoints for proper access
  • Keep track of inventory thoroughly
  • Support daily operations and fix technical issues
  • Perform other assigned duties as needed
  • Participate in tasks aligned with projects, following directives from the IT leadership team
  • Develop and maintain instructional documentation in Confluence, designed for utilization by IT support analysts


Preferred Talents

  • Understand, interpret, and follow documents such as safety regulations, operating instructions, and procedure manuals
  • Ability to critically think through detailed instructions, both written and oral
  • Effectively multitask and seek assistance when necessary
  • Familiarity with Entra AD, M365, and AWS experience is a plus
  • Extensive familiarity with utilizing a trouble ticket system and documentation software
  • Hands-on proficiency in managing RMM and MDM platforms, with a preferred background in Intune
  • Experience performing fundamental user maintenance, including access provisioning
  • Advanced troubleshooting capabilities across a range of software platforms, including MacOS and Windows, as well as potential hardware challenges
  • Clear understanding of network principles and terminology
  • Vulnerability management for endpoints via Defender and Purview
  • Clinical Expertise in PACS and Imaging Systems: Strong familiarity with PACS, imaging modalities, DICOM, EMR, HL7 integrations, ORM, and ORU standards
  • Preferred Software Knowledge: Experience with OnePacs and/or OsiriX is advantageous, but not mandatory
  • Dictation Software: proficiency in any dictation software is preferred
  • Network Traffic Understanding: basic knowledge of network traffic flow, specifically related to image transfers between source and destination systems


Qualifications

  • Associate’s degree or equivalent from a two-year college or technical school; alternatively, five or more years of relevant experience and/or training; or an equivalent blend of education and experience
  • Experience in a Service Desk or Managed Service Provider support environment


Benefits Package

  • Medical insurance: PPO, HDHP
  • Health Savings Account
  • Dental
  • Vision
  • Basic Life and AD&D- company paid
  • Voluntary Short-term disability
  • Voluntary Long-term disability
  • Voluntary Life and AD&D
  • Voluntary Critical Illness and Accident
  • 401K and Profit sharing
  • Paid Time Off