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Director of Quality

2 months ago

White Plains, United States Eastridge Workforce Solutions Full time

DO NOT APPLY TO THIS POSITION IF YOU DO NOT HAVE AN AEROSPACE/AVIATION MANUFACTURING QUALITY BACKGROUND


SORRY NO SPONSORSHIP OF ANY KIND


**Summary**


The Quality Director oversees the Quality team, including Quality Technicians and Quality Engineers, to ensure the consistent delivery of high-quality products, minimize corporate and customer risks, and eliminate defects and waste in manufacturing processes.


**Duties/Responsibilities:**


- Develop and implement departmental strategies and visions to align with organizational, corporate, and regulatory goals.

- Manage the full audit process (External and Internal) and serve as the primary contact for certification bodies and auditors.

- Ensure compliance of the Quality Management System with customer, internal, AS/ISO, FAA, and regulatory/legal requirements.

- Lead, manage, motivate, mentor, and evaluate the performance of Quality Department staff.

- Collaborate with process owners to identify, assess, and mitigate QMS risks through KPI reviews and management cooperation. Oversee supplier quality assurance.

- Review and improve Manufacturing Procedures (MPs) using lean manufacturing methods to enhance efficiency, productivity, and quality.

- Work with cross-functional teams, including engineering, manufacturing, and supply chain, to resolve quality issues and drive continuous improvement.

- Manage the company's Corrective Action processes and ensure effective tracking and resolution.

- Oversee the accurate and timely processing of purchasing and manufacturing work orders through the quality department.

- Represent the Quality Department in business processes, management reviews, and ongoing improvements.

- Analyze data and make recommendations for equipment, process, and product enhancements.

- Communicate with customers and suppliers regarding quality requirements, approvals, performance trends, corrective actions, and quality surveys.

- Perform additional related duties as assigned.


**Required Skills/Abilities:**


- 10 years of experience in quality leadership within electronics manufacturing, including PCB assembly, surface mount technology, and electro-mechanical assembly.

- Strong strategic, interpersonal, problem-solving, and leadership skills.

- Excellent written and verbal communication skills.

- Ability to thrive in a fast-paced, multi-tasking environment, with strong prioritization and response capabilities.

- Confidence in developing strategies to address complex customer issues.

- Proficiency in analyzing, explaining, and solving problems independently.

- Knowledge of ISO9001/AS9100 standards, procedures, and policies.

- Experience with lean Six Sigma concepts and processes (Green/Black Belt preferred).

- Familiarity with Epicor software is a plus.

- Demonstrated ability to develop, document, and execute detailed quality plans.

- Strong skills in root cause analysis and implementing corrective and preventive actions.


**Supervisory Responsibilities:**


- Responsible for the overall supervision of the Quality Department to support the organization’s financial, customer satisfaction, and employee fulfillment goals.


**Education and Experience:**


- Bachelor’s Degree from an accredited institution or at least ten years of experience in a manufacturing environment; a minimum of five years of Quality experience is required. A Master’s in Business Administration (MBA) or equivalent is preferred.

- Experience in an electronic assembly/test environment is advantageous.


**Other Duties:**


- This job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.