Director of Clinical Operations,

4 weeks ago

Rockland, United States South Shore Health Full time

The Director of Clinical Operations for South Shore VNA oversees and sets the direction for numerous health system programs and objectives, including: VNA nursing and non-provider clinical care, primarily focused on ensuring the care delivery model meets the patients’ needs and quality outcomes; this role will address the clinical scope of practice helping clinical colleagues work to the full extent of their license and abilities; assert professional ethics and principles; lead projects related to clinical care outcomes including social determinants of health, performance improvement, and cost effective solutions; along with modeling collaboration with the external healthcare community and health system colleagues.


The Director of Clinical Operations (DCO) for the Visiting Nurses Association supports the Vice President for the Visiting Nurses Association (VP VNA) and is responsible for driving, supporting and modeling a culture focused on employee engagement, quality, patient safety, fiscal responsibility, and the overall patient experience. The DCO reports directly to the VP VNA and matrixed to the CNO.

The DCO demonstrates and leads by example the behaviors to the American Nurses Association (ANA) Nursing Code of Ethics, Nursing Scope and Standards of Practice, and their associated specialty Scope and Standards of Practice.

The DCO for VNA oversees and sets the direction for numerous health system programs and objectives, including: VNA nursing and non-provider clinical care, primarily focused on ensuring the care delivery model meets the patients’ needs and quality outcomes; this role will address the clinical scope of practice helping clinical colleagues work to the full extent of their license and abilities; assert professional ethics and principles; lead projects related to clinical care outcomes including social determinants of health, performance improvement, and cost effective solutions; along with modeling collaboration with the external healthcare community and health system colleagues. This DCO for VNA embraces the guidance, principles and best practices outlined by the Visiting Nurse Association of America.


Work will be performed in both office and clinical services settings. Attendance at meetings in and out of the hospital, availability for early and late meetings, and flexibility to meet frequent deadlines is necessary. Some evening and weekend work will be required.


Bachelor of Science in Nursing (BSN) required. Master of Science in Nursing (MSN) with a doctorate preferred. MA Nursing license required.


Minimum five years of experience required as a clinical nurse with demonstrated evidence of leadership progression; most recent 3 of the last 5 years of leadership must have been in a direct leadership role in a VNA setting or direct patient care environment required or equivalent combination of education and/or experience.

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