Field Services Engineer

2 weeks ago

Ramsey, United States MMT Full time

SUMMARY

At MMT - Glebar, our objective is to develop excellence in automation, machine design, material handling, and custom tooling. Each position contributes to the success of the company through accountability, responsiveness, and a solutions-oriented mindset. MMT - Glebar is in an expansion mode and is looking for an advanced technical service person to support custom manufactured machinery. This person will report to the Technical Service Manager and will have growth potential. The industries serviced include Tier 1 and Tier 2 Automotive, Aerospace, and Medical Devices in this high-mix, low-volume manufacturing environment.


Primary responsibilities:

Serves customers by troubleshooting, testing, installing, training, and servicing high precision mechanical systems. Supports customer production processes.


Duties:

  • Repairs machine systems and products by scheduling appointments; demonstrating equipment; outlining alternatives; recommending solutions.
  • Installs systems by ordering and delivering components; installing equipment; programming systems; completing acceptance tests.
  • Tests and validates new equipment leaving production.
  • Interacts with the customer to set up factory acceptance tests.
  • Travel < 50% Worldwide
  • Program and troubleshoot new machines
  • Process Development by applying machinery to customer's application.
  • Maintains systems and products by responding to problems; conducting tests; diagnosing problems; completing repairs.
  • Maintains records by documenting original system, upgrades, and repairs.
  • Keeps installation equipment and test equipment and tools operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; arranging for repairs.
  • Updates job knowledge by completing re-certification; participating in educational opportunities; reading professional publications.


Skills/Qualifications: Customer Service, Selling to Customer Needs, Technical competencies. Administration, Problem Solving, Presenting Technical Information, Dependability, Thoroughness, attention to detail, Familiarity with Windows Operating Systems, Mechanical Aptitude, Familiarity with basic Electrical systems, Motion control systems, automation. ERP knowledge.


Requirements:

  • 1 – 3 years’ experience preferred
  • Mechanical or Electrical Degree required
  • CNC or Machine Controls experience preferred

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