Deskside Support Technician
2 weeks ago
Position: Deskside Support Agent
Location: Morristown, NJ
Job description:
- Provide Level 2 support for complex issues, troubleshoot network and printer problems, and use remote control tools.
- Build and deploy operating system images and push software updates using Intune and SCCM.
- Manage and support Office 365 applications and administer Intune environments.
- Handle device identities across Azure AD, Hybrid Azure AD, and On-Prem scenarios.
- Update and clean up asset management systems and maintain software and hardware inventories.
- Lead the deployment of software releases and system upgrades via Intune.
- Perform diagnostic testing and utilize remote control tools for troubleshooting.
- Present and communicate effectively with technical personnel, executives, and managers, and support video/audio conferencing requests.
Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager
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