Data Analyst
3 weeks ago
The Sr. Data Analyst in Xfinity WiFi will be a key member of the team responsible for enhancing the customer experience of wireless technologies across a variety of environments and verticals. You will work with cross functional data teams to ensure Xfinity WiFi and wireless technologies (including 5G) deliver on their commitments of improving the customer experience while maximizing offload. Provide insights into network usage, patterns, and experience metrics while using your technical skill set to visualize deployment opportunities for wireless assets. The Sr. Data Analyst will also use their business acumen to prove network enhancements achieve business goals.
Job Description
Qualifications:
- Experience pulling data using SQL, Python, reading data from a dashboard (such as Tableau), and interpreting that data.
- Technical skills: SQL, Tableau, Python, Excel, PowerPoint
- Preferred: experience with GIS products (QGIS, ARCGIS, ESRI)
- Responds constructively to new demands, priorities, or challenges.
- Background in telecom and WiFi preferred
- Partners with, and influences teams, brings the customer voice into the discussion, improves processes and identifies new solutions that provide value to the customer.
- Solutions-oriented: ability to think fast and move quickly to find the right offerings that will meet customer needs.
- Ability to handle multiple priorities in a fast-paced environment.
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