Customer Care Representative
2 days ago
As an Inbound Customer Care Representative, you will be answering inbound calls. You will deliver a unique customer service experience utilizing your effective questioning and listening skills to determine the customer's needs and concerns, and ensuring a high level of customer satisfaction. This will involve providing excellent customer service support and answering calls to properly handle account requests.
We are looking for individuals who combine excellent customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis. You should also have time-managment and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that you display exceptional verbal and written communication, interpersonal and active-listening skills.
- Follows Client and Plan claims processing guidelines, benefit structures, claims processing system procedures and carrier guidelines.
- Expedites problem files to appropriate department and performs routine follow-up until resolved. May include some follow-up to insurers, providers and agents.
- Ability to answer phones in a friendly, courteous and professional manner.
- Analyzing claim payment and explaining this to callers who need assistance in understanding their benefits.
- Document required information into the approrpiate documentation systems.
- Meeting adhearance and quality standards.
- Other duties as assigned.
- Prior health care experience helpful
- Must have analytical/problem solving capabilities
- Must be PC proficient
- Excellent oral and written communication skills
- Knowledge of Medical terminology, CPT codes and ICD 10 diagnosis codes preferred
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Customer Service Representative
2 weeks ago
Canfield, United States Wipro Full timeHere we grow again with new opportunities! Wipro is seeking individuals who combine excellent customer service and problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent Customer Service, Customer Service Representative, Representative, Skills, Technology, Retail
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Customer Service Representative
2 months ago
Canfield, United States Wipro Full timeHere we grow again! Wipro is seeking individuals who combine excellent problem-solving skills with the ability to function effectively both as part of a team or on an individual basis to bring their talent to our team. Wipro is a leading global IT so Customer Service Representative, Customer Service, Representative, Skills, Technology, Retail
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Customer Service Representative
4 weeks ago
Canfield, United States Diverse Lynx Full timeWe are excited to announce that we are hiring for customer service position! If you have a passion for helping others and excellent communication skills, we want to hear from you. Join our team and play a key role in providing outstanding support to our customers. Apply now to become part of a dynamic and dedicated workforce!Position: Customer Service...
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Customer Service Representative
4 weeks ago
Canfield, United States Diverse Lynx Full timeWe are excited to announce that we are hiring for customer service position! If you have a passion for helping others and excellent communication skills, we want to hear from you. Join our team and play a key role in providing outstanding support to our customers. Apply now to become part of a dynamic and dedicated workforce!Position: Customer Service...
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Customer Service Representative
1 month ago
Canfield, United States Diverse Lynx Llc Full timeCustomer Service RepresentativeCANFIELD, OhioOnsite - 3701 Boardman Canfield Rd., Bldg. B, Canfield Ohio 44406 Summary: As an Inbound Customer Care Representative, you will be answering inbound calls. You will deliver a unique customer service experience utilizing your effective questioning and listening skills to determine the customer's needs and concerns,...
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Customer Service Representative
3 weeks ago
Canfield, Ohio, United States Diverse Lynx Full timeWe are seeking a skilled Customer Service Representative to join our team at Diverse Lynx. As an Inbound Call Center Representative, you will be responsible for delivering exceptional customer service and support to our clients. Your excellent communication skills and ability to analyze claims will be essential in ensuring a high level of customer...
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Customer Service Representative
4 weeks ago
Canfield, Ohio, United States Giant Eagle Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Team Member. As a key member of our team, you will be responsible for providing exceptional customer service while maintaining a safe and welcoming environment for our guests.Key ResponsibilitiesReplenish products on the shelf, rotating stock and...
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Customer Service Representative
3 weeks ago
Canfield, Ohio, United States Giant Eagle Full timeJob Summary: As a Service Desk Associate at Giant Eagle, you will be responsible for maintaining a safe work environment, resolving customer questions and concerns, and assisting with services such as applying for Giant Eagle Advantage Cards. Key Responsibilities:• Maintain safety as the top priority in all aspects of your work• Resolve customer...
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Customer Service Representative
3 weeks ago
Canfield, Ohio, United States Gionino's Pizzeria Full timeKey Responsibilities:As a Delivery Driver at Gionino's Pizzeria, you will be responsible for providing exceptional customer service to our clients. This includes answering phones, taking orders, and ensuring timely delivery of our products. You will also be responsible for maintaining a clean driving record and possessing a valid driver's license, insurance,...
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Customer Service Ambassador
4 weeks ago
Canfield, Ohio, United States Wipro Full timeJoin Wipro's Team of Problem-SolversWe're seeking talented individuals who can effectively resolve complex issues and work collaboratively as part of a team or independently. As a Customer Service Representative at Wipro, you'll have the opportunity to bring your skills and expertise to our dynamic team.Key Responsibilities:Provide exceptional customer...
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Customer Service Representative
3 weeks ago
Canfield, Ohio, United States Giant Eagle Full timeKey Responsibilities:• Replenish products on the shelf, rotating products and ensuring code dating procedures are followed.• Ring up guests' orders by scanning product or punching price into register, finalize sale and collect payment.• Set up displays on the sales floor.• Assist with light stocking duties.About the Role:As a Team Member at Giant...
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Customer Service Associate
4 weeks ago
Canfield, Ohio, United States Wipro Full timeAbout WiproWipro is a leading global IT services company that combines expertise in consulting, system integration, and business process outsourcing to help clients achieve their business goals.Job DescriptionWe are seeking individuals who possess excellent problem-solving skills and the ability to work effectively both as part of a team and on an individual...
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Server Representative
3 weeks ago
Canfield, Ohio, United States Bob Evans Full timeKey Responsibilities: Provide exceptional dining experiences for guests Take accurate orders and ensure timely service Demonstrate knowledge of menu items and ingredients Maintain a clean and organized workspace Collaborate with team members to ensure seamless serviceAbout Bob Evans:Bob Evans is a leading restaurant chain committed to serving high-quality...
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Server Representative
3 weeks ago
Canfield, Ohio, United States Bob Evans Full timeKey Responsibilities:As a Server at Bob Evans, you will provide exceptional dining experiences for our guests. Your duties will include taking orders, serving food and beverages promptly, and ensuring all items are prepared properly and on a timely basis. You will also demonstrate knowledge of our menu items and input orders accurately into our...
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Market Development Representative
4 weeks ago
Canfield, Ohio, United States Charter Communications Full timeUnlock Your Sales Potential as a Market Development SpecialistSpectrum is seeking highly motivated and results-driven individuals to join our residential sales team as Market Development Specialists. As a key member of our team, you will be responsible for acquiring new customers through door-to-door relationship building and community events, focusing on...
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Host/Cashier Representative
4 weeks ago
Canfield, Ohio, United States Bob Evans Restaurants Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Host/Cashier to join our team at Bob Evans Restaurants. As a Host/Cashier, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.Key ResponsibilitiesEnsure seamless guest flow and seating...
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Market Development Representative
3 weeks ago
Canfield, Ohio, United States Charter Communications Full timeUnlock Your Sales PotentialAre you a driven professional looking to excel in a dynamic sales environment? Do you thrive in a fast-paced setting where no two days are the same? We're seeking a highly motivated Market Development Specialist to join our team and drive growth in new residential sales.Key Responsibilities:Acquire new customers through...
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LPN - Medical Care Specialist
3 weeks ago
Canfield, Ohio, United States Ohio Living Full timeDelivering Compassionate Care at HomeAs a skilled LPN Field Staff member at Ohio Living Home Health and Hospice, you will provide high-quality, patient-centered care to individuals in the comfort of their own homes. With a focus on fostering meaningful relationships and delivering expert care, you will be an integral part of our team dedicated to enhancing...
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Automotive Service Center Technician
3 weeks ago
Canfield, Ohio, United States HARLANS Auto Care Ltd Full timeTransform Your Career with HARLANS Auto Care LtdWe're seeking a skilled Automotive Technician to join our team at HARLANS Auto Care Ltd. As a key member of our team, you'll have the opportunity to work with a supportive team, deliver outstanding service to clients, and enjoy a positive work environment.Key Responsibilities:Diagnose and repair complex...
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Automotive Service Center Technician
4 weeks ago
Canfield, Ohio, United States HARLANS Auto Care Ltd Full timeUnlock Your Potential as a Diagnostic ExpertAre you a skilled automotive technician looking for a new challenge? Do you thrive in a fast-paced environment where no two days are ever the same? Look no further than HARLANS Auto Care Ltd, where we're passionate about delivering exceptional service to our clients and creating a positive culture for our...