Circuit Provisioning Specialist

3 weeks ago

Chicago, United States NextGen | GTA: A Kelly Telecom Company Full time

Circuit Provisioning Specialist

Hybrid -Chicago IL


Required Qualifications:


Experience:

  • 3+ years of experience in transport design and/or project coordination within the cellular or telecommunications industry, with a focus on fiber-based circuits (both lit and dark fiber).
  • Familiarity with circuit management databases (e.g., Canvas, FUZE) is required.
  • Experience with 3rd party vendors, network ordering processes, and portfolio management.
  • Technical Skills:
  • Knowledge of LIT ethernet and dark fiber networks.
  • Understanding of telecommunications network designs (e.g., fronthaul, backhaul, microwave) and cellular network infrastructure (e.g., Ericsson baseband, Ciena 5164, Nokia IXRe, Assentria Siteboss).
  • Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Microsoft Project.


  • Education:
  • A bachelor's degree in engineering, Telecommunications, or a related field, or equivalent work experience is preferred.
  • Communication & Organizational Skills:
  • Strong interpersonal skills and the ability to collaborate effectively with internal teams and external vendors.
  • Ability to work independently, showing initiative and attention to detail.
  • Strong written and verbal communication skills, including the ability to prepare and present technical documentation and reports.


Additional Requirements:

  • Location: This position requires you to work from the Rolling Meadows, IL office at least 2 days per week (Tues/Wed).
  • Self-Motivated: Ability to manage multiple priorities and meet deadlines with minimal supervision.


Key Responsibilities:

Billing Management:

  • Oversee the submission of circuit disconnect orders and ensure accurate billing related to the disconnect process.
  • Manage billing for fiber-based transport services, ensuring charges align with the services provided, including the management of any associated credits.
  • Reconcile billing issues and track monthly implementation plans for ethernet backhaul bandwidth uplift to 10G, ensuring legacy circuits (e.g., 1G) are properly disconnected and no longer billed.
  • Prepare and review reports tracking billing milestones, payment status, and disconnect progress.

Circuit Disconnect & Documentation:

  • Manage the disconnect process for legacy circuits, focusing on the identification, validation, and disconnection of unused or obsolete circuits.
  • Audit and update the Canvas (CND) and FUZE databases to ensure accurate circuit and equipment information, reflecting accurate fiber designs for new and existing technologies.
  • Collaborate with field engineers to manage and track disconnect requests, ensuring smooth execution and minimal downtime.

Project Coordination:

  • Work closely with engineers and technical teams to support new technology rollouts and construction efforts for cell site expansions and upgrades.
  • Generate, document, and release work orders to field engineering teams to facilitate the disconnect process and network updates.
  • Attend project update meetings to provide technical solutions and resolve any challenges related to circuit disconnects or upgrades.

Vendor & Stakeholder Management:

  • Liaise with telco vendors to ensure timely fulfillment of disconnect orders and ensure credits are applied appropriately.
  • Collaborate with field and systems Network Assurance teams to facilitate fiber connectivity activations and resolve any issues related to circuit path designations or fiber optimization.

Continuous Improvement:

  • Support the implementation of best practices and process improvements in circuit management, including adopting current methods for interconnect tracking and enhancing vendor collaboration.
  • Drive initiatives that contribute to reducing costs associated with telecom expenses, particularly in disconnecting unused or underutilized circuits.


What You Didn’t Know About Us

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Long-Term growth potential
  • 401k
  • With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry


We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner


We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.


We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page


Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.


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