Director of Occupational Health

2 weeks ago

Hyannis, United States Cape Cod Healthcare Full time

PURPOSE OF POSITION:

Works with appropriate stakeholders to maintain responsibility for the Cape Cod Healthcare (CCHC) workers' compensation (WC) program focusing on claims, case, and reserve management as well as data analysis and collaboration for preventive programs. Collaborates with the CCHC team, employees, managers, providers, attorneys, claims adjusters, workers' compensation third party administrator (TPA) and Human Resources colleagues to plan, implement and evaluate plans of care for CCHC employees who are on Workers' Compensation. Provides support, direction, and oversight of the CCHC Occupational Health Services (OHS) Team ensuring compliance


PRIMARY DUTIES AND RESPONSIBILITIES:

  • Maintain clear focus on mitigating CCHC’s financial risk associated with occupational injuries and workers’ compensation claims
  • Facilitate strong relationships between CCHC and strategic partners at all levels of these companies
  • Understand and articulate the company’s business objectives internally and with strategic partners (such as the TPA)
  • Develop a WC policy manual documenting end-to-end WC processes and procedures
  • Provide oversight of procedures related to the CCHC internal clinical management of workplace injuries
  • Bring focus, consistency, and continuous improvement to claims management and OHS in support of CCHC’s objectives
  • Establish claim related KPIs that support CCHC goals/objectives
  • Ensure successful implementation of claim policies, practices, and procedures internally and with strategic partners (including the TPA)
  • Define strategies and best practice for effective utilization and continuous improvement of internal and external resources, including the TPA, defense counsel and experts.
  • Through use of data, review selected claims and collaborate with Occupational Health and the TPA on moving cases to resolution efficiently and cost effectively.
  • Establish reserve and settlement philosophy in conjunction with internal partners, review reserve and settlement requests
  • Work closely with the TPA on report design and trend analysis
  • Identify outlier trends: Focus on areas where the movement is beyond the expected volatility indicating an underlying shift in the claims experience.
  • Identify issues that may be driving the above-mentioned trends: conduct appropriate analysis of adverse trends.
  • Refresh and maintain effective RTW policies and procedures; provide oversight of RTW program
  • Collaborate with CCHC colleagues on safety mitigation through use of historical claim data to determine where and why losses occur.
  • Assist with and provide direction to OHS Team for OSHA record keeping; work closely with the TPA to improve data quality and reporting.
  • Oversees CCHC OHS initiatives related to employee health including but not limited to: vaccination clinics, RTW clearance, new hire clearance, OHS policies and procedures and OHS systems operations.
  • Consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers.
  • Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.


EDUCATION/EXPERIENCE/TRAINING:

  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • Licensed as a Nurse Practitioner or Physician Assistant in the Commonwealth of Massachusetts
  • Knowledge of principles for providing customer services that meet quality standards.
  • Exceptional communication, verbal, and written skills
  • Must be able to communicate information clearly and accurately so that others understand.
  • Five years related experiences in workers' compensation claim management with ability to manage a wide range of customer issues.
  • Familiarity with Massachusetts Workers' Compensation Laws and Family and Medical Leave Act of 1993 (FMLA) and the Massachusetts Paid Family Medical Leave (MAPFML).
  • Extensive knowledge of Workers’ Compensation and disability insurance administration laws and procedures
  • Strong knowledge of Workers' Compensation claims management including settlement negotiations, utilization review, and loss management
  • Managerial experience required with strong internal and external relationship management skills

  • Assistant Program Director

    4 days ago

    Hyannis, United States Gandara Mental Health Center, Inc. Full time

    **Why Work for Gandara**: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth....

  • Occupational Therapist with Hand experience

    3 weeks ago

    Hyannis, Massachusetts, United States U.S. Physical Therapy Full time

    Overview Clinic Name: Cape Cod Hand & Upper Extremity Therapy Position: Occupational Therapist with Hand Experience (CHT Preferred)Location: Hyannis, Massachusetts Minimum Experience: 1+ Years Employment Type: Full Time Compensation Range: Based on Experience We are seeking an Occupational Therapist with a work history in hand therapy, Certification in Hand...

  • Behavioral Health Provider for Primary Care

    6 days ago

    Hyannis, United States Harbor Health ESP Full time

    Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more...

  • Behavioral Health Provider for Primary Care

    3 weeks ago

    Hyannis, Massachusetts, United States Harbor Health Services Inc Full time

    Harbor Health is seeking for a talented Behavioral Health Provider for Primary Care to join our Behavioral Health team The Behavioral Health Provider for Primary Care provides direct psychotherapy services to Behavioral Health patients and assists the Behavioral Health Director in clinical functions of the department; developing and implementing policies...

  • Practice Manager

    1 month ago

    Hyannis, United States Health Imperatives Full time

    ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity,...

  • Practice Manager

    5 days ago

    Hyannis, United States Health Imperatives Full time

    ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity,...

  • Director of Assessing

    7 days ago

    Hyannis, Massachusetts, United States Town of Barnstable Full time

    The town of Barnstable (population 49,000) is seeking qualified applicants for the position of Director of Assessing. This position is responsible for managing the operations of the Assessing Division and for directing municipal tax assessment activities.Applicants must have thorough knowledge of municipal laws relating to the assessment of property, the...

  • Practice Manager

    1 week ago

    Hyannis, United States Health Imperatives Inc. Full time

    **ABOUT US**: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity,...

  • Lifestyle Director

    4 days ago

    Hyannis, United States Maplewood Mill Pond LLC Full time

    Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood Senior...

  • Lifestyle Director

    18 hours ago

    Hyannis, United States Maplewood Mill Pond LLC Full time

    Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood Senior...

  • Director of Nursing

    10 hours ago

    Hyannis, United States Brookdale Cape Cod Full time

    Overview: **_ Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity_** **About the Director of Nursing Position** As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our...

  • Program Director

    3 weeks ago

    Hyannis, United States Vinfen Full time

    Schedule: Mon-Fri, 8am-4pm. Weekend on-call hours required on rotational basis Salary: $54,000 / year The ACCS Program Director oversees the clinical, financial and administrative operation of a GLE/SIE program that is designed to promote independence, community integration and full functioning of adults receiving mental health services. Based out of a Group...

  • Outpatient Clinic Director- Cape

    2 weeks ago

    Hyannis, United States Bay Cove Human Services Full time

    Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program...

  • Resident Services Director

    6 days ago

    Hyannis, United States Maplewood Mill Pond LLC Full time

    Resident Services Director, RN or LPN Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an...

  • R 2245 Director of Facilities

    6 days ago

    Hyannis, United States Barnstable Community Horace Mann Charter Public Full time

    POSITION: DIRECTOR OF FACILITIES Definition: Administrative, technical and supervisory work in planning, organizing, and directing the ongoing operations of the Barnstable Public School Facilities Department; all other related work as required. Supervision: Works under the administrative direction of the Superintendent of Public Schools. Receives written...

  • R 2245 Director of Facilities

    7 days ago

    Hyannis, United States Barnstable Public Schools Full time

    POSITION: DIRECTOR OF FACILITIESDefinition:Administrative, technical and supervisory work in planning, organizing, and directing the ongoing operations of the Barnstable Public School Facilities Department; all other related work as required.Supervision:Works under the administrative direction of the Superintendent of Public Schools. Receives written and...

  • Activities Program Assistant

    7 days ago

    Hyannis, United States Maplewood Mill Pond LLC Careers Full time

    Summary: The Activities Program Assistant is responsible for implementation of all programs and ensuring that it is therapeutic to the residents and maximizes their quality of life. Maplewood Senior Living offers a full range of social, physical, cognitive, emotional, spiritual and purposeful programs to meet overall wellbeing of our residents.  Essential...

  • Recovery Coach

    4 days ago

    Hyannis, United States Gandara Mental Health Center, Inc. Full time

    **Why Work for Gandara**: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth....

  • Lifestyle Director

    12 hours ago

    Hyannis, Massachusetts, 02601, Barnstable County, MA, United States Maplewood Mill Pond LLC Full time

    Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life. Maplewood Senior...

  • R School Nurse Float

    7 days ago

    Hyannis, United States Barnstable Public Schools Full time

    Barnstable Public SchoolsSchool Nurse (Float) JOB GOAL: To support the Director of Health Services and building-based school nurses throughout the district in providing health services to the students of Barnstable Public Schools. QUALIFICATIONS: Valid license to practice as a Registered Nurse in Massachusetts A bachelor's or master's degree of nursing...