Network Technician

Title: Network Technician – (Subcontract at Core BTS Client)

Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with Core BTS.

The Network Technician is accountable for ensuring the operation of the network (LAN and WAN), including the underlying infrastructure. The Network Technician works on tasks surrounding the design, installation, configuration, support and maintenance of the network infrastructure.

The Network Technician will partner with manufacturing support to provide 99.999 uptime objective to all systems used by the plant operations This position will require defining any performance improvements and monitoring of metrics to ensure goals are met. Managing of incidents with a sense of urgency and provide updates to management is required.

The Network Technician will be required to meet security objectives through the use of support tools, IDS, and Firewall technologies. Documentation of all incidents, recommendations and reporting is expected.

Primary Duties and Responsibilities

• Monitor network availability and provide DR recovery plans with backup processes
• Perform network asset management, including maintenance and inventory
• Establish the networking environment by directing system installation, defining, documenting and enforcing system standards
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades
• Configuration of routing and switching equipment, and of hosted IP voice services
• Perform basic firewall configuration changes, add VPN connections, and provide operational status reports
• Capacity management and audit of IP addressing and hosted devices within data centers
• After hours support or project work as needed

Experience & Qualifications

• 3 to 5 years’ experience as a Network Technician, Network Maintenance Technician, or similar role

Working knowledge / experience:

• Router, switch, firewall configurations
• ITIL experience is a plus
• Experience with network optimization tools and services
• LAN/WAN design and support including BGP and EIGRP
• Experience with Cisco nexus switches and wireless devices

Education/Certification

• Bachelor’s degree in Computer Science, Information Technology, or related field; equivalent level of education, training, and work-related experience may be considered
• CCNA or CCNP certification, preferred

Skills & Competencies

• Technical proficiency in LAN/WAN connectivity technologies including (IOS, NX-OS), Hardware platforms, Cisco Catalyst platforms and Cisco Nexus.
• Ability to effectively communicate with non-experts about technical requirements and features both in writing and verbally (including presentation skills)
• Ability to analyze problems and formulate alternative/creative solutions
• Strong interpersonal skills: a team player with the ability to work across functional areas, at all levels of the organization and with third party vendors
• Ability to mentor technicians
• Proficient in multi-tasking, prioritizing, and managing time effectively; can work independently on multiple small-scale projects
• Ability to manage risk/security and changing direction of projects.
• Work effectively in high-pressure situations that require clear and sound decisions/actions.
• A high standard in work quality and ability to follow through is a must.