Administrative and Database Specialist

2 days ago

Atlanta, United States Association Strategy Group Full time

Administrative and Database Specialist

 

Association Strategy Group (ASG) is seeking an Administrative and Database Specialist for a high paced office environment located in the Vinings area of Atlanta, GA. This position is responsible for assisting with membership database management and overseeing office functionality.

 

Position Description

The Administrative and Database Specialist will assist in membership management through recruitment and retention strategies, data reporting between national and state organizations, and tracking membership trends in individual organizations as well as field inquiries from members of nonprofit membership organizations.


Responsibilities

  • Assist in maintenance of membership databases for multiple clients, including:
  • Tracking statistics, renewals, lapses, and new member applications
  • Reconciliation to and from national organization databases
  • Generating regular membership reports for client meetings and committees
  • Assist in creation and follow through of recruitment and retention strategies
  • Exhibit polite and professional communication in answering telephone and email inquiries regarding member issues such as membership and dues payments, event registration and attendance credits, portal logins, etc.
  • Prepare and distribute occasional bulk mailings including printing, folding, stuffing, metering, etc.
  • Input offline payment information (i.e. checks) into member database
  • Oversee office inventory and order additional supplies when needed
  • Occasionally assist with website edits and bulk email marketing through CRM database


Meetings/Events

  • Assist in meeting material preparation including name badges, supplies, registration packets, and occasional marketing pieces
  • Assist in preparing meeting registration forms through membership database
  • Assist in execution of continuing education meetings on-site for all clients (schedule to be provided in advance)


Required Knowledge, Skills and Abilities

  • possesses strong organizational skills and attention to detail
  • exhibits excellent interpersonal skills
  • communicates clearly and effectively in both verbal and written formats
  • possesses skills and initiative required to work on projects and tasks as directed, both independently and with a team
  • exhibits proficiency in Microsoft Office Suite
  • experience working in member management software preferred


Education and Experience

Bachelor’s Degree in Business , Business Administration, Communications, or other related field.


Work Environment

The Administrative and Database Specialist will spend a significant amount of time in an office setting and will generally work 40 hours per week, though some overtime and evening or weekend shifts may be necessary for certain client events. This is a fully on-site position.

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