Shipping and Receiving Specialist

3 weeks ago

Bend, United States LUNO® Full time

About Luno

We are an outdoor e-commerce brand located in Bend, Oregon reinventing the way people camp in the comfort of their own vehicle. Through our line of outdoor products for SUVs, trucks, and adventure vans, we are redefining comfort, convenience, and accessibility in the outdoors.


Overview

Work alongside the Operations Manager to receive returned/warrantied items and fulfill orders from Luno’s HQ and Outlet Store. This role will be responsible for quality control processes of warrantied and returned goods to Luno. They will handle all goods and orders coming in or out of HQ location. They will be the point person for keeping the Operations area clean and organized and are encouraged to contribute to process improvements and workflow. Along with basic organizational tasks they are expected to run weekly inventory counts and keep an ongoing tally of HQ inventory.


Responsibilities:

  • Quality control inspection and testing of warrantied and returned goods. Communicating warranty inspection findings with Customer Support Team, doing any minor repairs needed.
  • Responsible for kitting and organization of all goods - sellable, disposable, and repurposable.
  • Pack and ship all orders from HQ location.
  • Daily reconciliation of received packages from all carriers.
  • Organization and overall tidiness of operations area at HQ.
  • Inventory reconciliation of HQ inventory. Weekly inventory counts.
  • Tagging and order management of Shipstation.
  • Report any order issues with Ops Manager and CS Team.
  • Reordering of shipping supplies.
  • Assists with various tasks assigned by other departments and team members.
  • Assist with Rental and In Person sales.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.


Qualifications:

  • Strong interpersonal skills and the ability to work in an ever changing, fast paced startup environment.
  • Familiar with and proficient in Google Suite (Excel and Word Docs bonus points).
  • Basic packing and shipping experience preferred, but not required.
  • Excellent decision-making and problem-solving skills with a demonstrated ability to
  • analyze data and define actionable steps to proactively solve problems
  • Good attitude, extremely detail oriented and organized
  • Passion for the outdoors and camping is a plus


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Details:

  • Part-time | $18/hr
  • Flexible schedule
  • Onsite in Bend, OR, remote not considered.


Perks:

Free car camping gear

Annual team camping trips


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Language Ability

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. 


Computer Skills

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; database software. Comfortable building and maintaining documents and processes in Google Suite. 


Work Environment

Typical office environment. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.


The above job description is not intended to be an all-inclusive list of duties and standards of the position and is subject to change based on company needs. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.


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Luno is an equal employment opportunity employer. Candidates are considered for employment with Luno without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicant.


Please note that Luno does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Luno.

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