Branch Manager

Position Title: Branch Manager

Location: Dickinson, ND

The Branch Manager has overall responsibility for the critical issues of branch operations and profitability including: sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues.

 Directly manages the day to day branch retail operations including safety, retail sales, warehousing and distribution. Leads and manages a team consisting of Counter Sales, Warehouse, Drivers and Customer Service employees.

 Assists with development and execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors.

o Coordinates sales promotion activities, merchandising and displays also opportunities for Airgas-wide conversions. Manages inside sales, sales growth and sales margins.

o Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries by Airgas trucks.

 Manages branch inventory, daily hard goods inventory cycle counts and maintain showroom and warehouse appearance.

o Manages all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion timely and daily.

o Leads and manages the annual/bi-annual physical hard goods inventories.

 Monitors SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports. Provides Daily Cash Reconciliation (DCR) ensuring daily completion addressing any issues prior to deposit.

 Oversees employee training in procedural areas such as following all Airgas Standard Operating Procedures (SOPS) and safety regulations. Partners with Airgas hardware vendors to schedule and hold monthly vendor product training sessions.

 Manages branch operating expenses including overtime and office supplies. Works with corporate accounts

receivable to manage branch credits and collections.

 Other duties as assigned.

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Are you a MATCH?

High School Diploma or GED. Associate’s or Bachelor’s degree preferred.

 Minimum of five (5) years of experience in sales and/or distribution of gases and welding supplies or similar industrial products.

 Having a CDL is a plus

 Two (2) years of prior demonstrated management or leadership experience.

 Prior SAP experience preferred.

 Demonstrated planning skills: Identifies requirements; allocates, and effectively uses information,

personnel, time, and other resources necessary for mission accomplishment; establishes appropriate

courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities.

 Interpersonal skills: Is aware of, responds to, and considers the needs, feelings, and capabilities of others; deals effectively with others in favorable and unfavorable situations regardless of their status or position; accepts interpersonal and cultural differences; manages conflict/confrontations/ disagreements in a positive manner that minimizes personal impact, to include controlling one’s own feelings and reactions; and provides appropriate support to others.

 Excellent customer service skills.

 Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).

 Role Model: Sets a good example of how to do the job; demonstrates personal integrity, responsibility, and accountability. Provides advice and assistance to help others accomplish their work. Directs/motivates self.

 Leadership skills: Establishes work standards and expectations for self and others. Appropriately assigns/delegates work and authority to others in the accomplishment of goals. Keeps goals and objectives in sight at all times, monitors progress toward goals, and works to overcome barriers and obstacles. Provides coaching, advice, and assistance as required. Appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand.

 Ability to work independently and under some pressure to meet deadlines.

 Demonstrates a clear, direct and effective speaking manner for the purpose of explaining information to customers and employees exhibiting a positive attitude.

 Strong detail oriented problem-solver: Identifies existing and potential problems/issues. Obtains relevant information about the problem/issue, including recognizing whether or not more information is needed. Objectively evaluates relevant information about the problem/issue. Identifies the specific cause of the problem/issue. Develops recommendations, develops and evaluates alternative course of action, selects courses of action, and follows up.

 Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

 Employee may be required to remain stationary for extended periods of time.

 Employee may occasionally be required to transverse through office, production, and/or warehouse location.

 Employee will frequently be required to actively listen and exchange information.

 Employee will be required to observe and assess information received via computer.

 Requires frequent use of computer and telephone.

 Employee may be required to remain stationary for extended periods of time.

 Employee may occasionally be required to transverse through office, production, and/or warehouse location.

 Employee will frequently be required to actively listen and exchange information.

 Employee will be required to observe and assess information received via computer.

 Requires frequent use of computer and telephone.

 Repetitive arm motions necessary to use the phone, computer, various hand tools.

 May occasionally be required to lift and/or move up to 60 pounds.

 Occasional travel.

 Workspace is that of a retail branch that requires both indoor & outdoor environments in various seasonal weather conditions.

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.