Samples Fulfillment Technician

The Samples Fulfillment Technician, reporting directly to the Director of R&D, plays a pivotal role in ensuring the seamless operation of sample compilation for both the sales and R&D teams. This position requires meticulous inventory management, precise scaling of raw materials, and the preparation of samples with an unwavering focus on accuracy. The technician is accountable for ensuring proper packaging, generating labels, and producing Certificate of Analysis (COA) documents for each sample. Additionally, they oversee the shipping process and provide timely status updates to the broader sales and R&D team through the company’s internal systems. The role also encompasses maintaining a clean and organized work environment and extends to fulfilling other duties as assigned by the Director of R&D, demonstrating adaptability and versatility within the position.

Essential Functions/Primary Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

- Collaborate with the Director of R&D to compile samples for both the sales and R&D teams, ensuring timely and accurate fulfillment.

- Efficiently manage inventory, including scaling raw materials as needed, and maintain a well-organized work environment.

- Take responsibility for the proper packaging of samples, ensuring materials are accurately scaled, and preparing samples according to established protocols.

- Work cross-functionally with the quality and R&D teams.

- Handle the printing of labels and generate Certificate of Analysis (COA) documents for each sample, maintaining a high standard of accuracy.

- Execute shipping processes for samples and communicate status updates to the broader sales and R&D teams.

- Uphold cleanliness and organization in the work environment, contributing to a productive and efficient workspace.

- Fulfill additional duties as assigned by the Director of R&D, demonstrating flexibility and adaptability to meet evolving needs within the role.

Essential Qualifications:

The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

- A solid understanding of testing equipment and a willingness to learn.

- A minimum of 2-5 years of inspection and/or production experience.

- A strong working knowledge of mathematical concepts including fractions, ratios, and proportions.

- Demonstrated ability to work independently with minimal supervision.

- Ability to analyze and interpret information.

- This position does not offer remote work opportunities.

Education/Certification/Licensing:

- A high school diploma or general education degree (GED) is required.