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Ecommerce Specialist
4 weeks ago
Torrance, United States
STS Career丨STS Innovation, Inc.
Full time
The company is a Japanese lifestyle brand that manufactures wellness items. You will be responsible for handling Amazon marketplace platform with advanced problem-solving skills to seek out the possibility of our business expansion actively.
Responsibilities
- Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
- Develop and execute effective advertising strategies to increase product visibility and drive traffic to our listings on marketplaces. Monitor and analyze ad performance to optimize campaigns
- Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.
- Generate regular reports on sales, trends, and customer behavior to identify growth opportunities and make data-driven decisions.
- Develop effective business strategies and promotional activities based on data analysis and market trends to contribute to business expansion.
- Collaborate with cross-functional teams, to ensure seamless integration and alignment of marketplace strategies with overall business objectives.
- Other duties assigned.
Qualifications
- Fluency in Japanese - Conversational to Professional Working level.
- Experience in Amazon Vendor Central operations or Amazon Seller Central operations for a manufacturer company.
- Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others.
- Experience in customer service.
- Basic proficiency in Adobe Photoshop or comparable graphic design software for the development of attractive visuals and infographics.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.