Receptionist/Back Office Assistant

6 days ago


Davis, United States Nouvelle Medical Aesthetics Full time

Job Overview:

Our team at Nouvelle Medical Aesthetics is seeking a dedicated Medical Receptionist/Back Office Assistant to join our team. The ideal candidate will have a background of a minimum of 2 years of hands-on receptionist experience with Medical Aesthetics Spa procedures. Our candidate must possess exceptional patient service skills while paying attention to fine details. Additionally, you will be providing support to our clinical staff to ensure the efficient operation of our medical aesthetics office. You will support our providers and patients through a variety of tasks related to patient treatments. You will be expected to complete the details of your job accurately, with our high-quality standards and in a timely manner.


Duties:

- Greet and assist patients in a professional and friendly manner

- Excellent written/verbal communication and interpersonal abilities to interact with patients and staff effectively

- Schedule patient appointments and maintain accurate medical records

- Check out patients after completion of treatments or product purchases, ensuring accuracy in discounts and official total

- Coordinate patient flow and ensure efficient operation of the front desk and back office

- Handle patient inquiries and provide information about services and products

- Utilize MedSpa scheduling software such as DaySmart for appointment management

- Prepare, update and file medical records

- Assist providers with administrative/medical assistant tasks as needed

- Knowledge of Medical Aesthetic terminology for effective communication with patients

- Maintain a clean and organized environment

- Properly prepare treatment rooms for scheduled service(s)

- Document basic medical information/history

Requirements:

- Strong administrative skills with attention to detail

- Familiarity with medical scheduling systems

- Ability to multitask in a fast-paced, high-volume setting, and prioritize work

- Proven experience working in a Medical Aesthetic setting; minimum of 1-2 years

- Excellent customer service skills are a must

- Understanding of MS Office and patient management software

- Must be available to work Tuesday - Friday and every 2nd Saturday of each month

Joining our team offers the opportunity to work in a dynamic environment where your skills will be valued. Apply now to be part of our dedicated team

Job Type: Full-time


Pay: $25.00 per hour


Expected hours: No less than 32 per week


Benefits:

  • Employee discount
  • Free parking
  • On-the-job training
  • Paid sick time

Medical Specialty:

  • Dermatology
  • Holistic Medicine

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • Associate (Required)

Experience:

  • Customer service: 2 years (Required)
  • Medical terminology: 1 year (Preferred)
  • Medical: 2 years (Preferred)
  • Computer skills: 2 years (Preferred)

Language:

  • Spanish (Preferred)

Ability to Commute:

  • Davis, CA 95616 (Required)

Work Location: In person





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