Desktop Support Technician

1 month ago


Carson City, United States Insight Global Full time

Must Haves:

- Strong communication and customer service

- Ability to troubleshoot the whole Windows suite

- Ability troubleshoot computers, printers, and other related hardware such as servers, workstations, cellphones & handheld devices


Job Description:

The Desktop Support Technician is a technical individual who possess expertise involving the use and repair of a wide variety of "computer equipment." The term "computer equipment" could include (but should not be limited to): servers, workstations, field computers, peripherals, handheld devices, software, operating systems, and programming.


This individual should be able to effectively communicate in both a technical and non-technical manner with employees from all levels and departments. This individual is responsible for managing work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures.


Compensation:

$20/hr to $25/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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